Customer Service Process Manager

Deal directly with customers either by telephone, electronically, or face to face.Respond promptly & thoroughly to customer inquiries.Handle and resolve customer complaints.Obtain and evaluate all relevant information to handle service inquiries.Keep customers up to date about their processes.Communicate and coordinate with internal departments.Follow up on...

Job Title: Customer Service ManagerWe are seeking a highly motivated and experienced customer service manager to lead our team in providing exceptional customer support.Main Responsibilities:Develop and implement customer retention strategies to increase customer satisfaction and loyalty.Manage a team of customer service representatives to ensure timely and...

About the Job">This role is a key position that plays a vital part in delivering exceptional customer service to our clients. As an Assistant Manager Customer Services, you will be responsible for ensuring that all customer inquiries are handled professionally and efficiently.The job holder will also be expected to handle sales records, monitor logistics...

Get AI-powered advice on this job and more exclusive features.Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data...

Position: Evening Customer Service RepresentativeLocation: Karachi, PakistanIndustry: LogisticsResponsibilities:1. Respond to customer inquiries and provide accurate information regarding products, services, and promotions.2. Handle customer complaints, issues, and escalations in a professional and timely manner.3. Assist customers in placing orders,...

Our team is seeking a skilled professional to excel in customer service management.The ideal candidate will have experience in managing customer relationships, resolving issues efficiently, and driving business growth.We offer a dynamic work environment that fosters collaboration, innovation, and continuous learning.This role is perfect for someone who...

Job SummaryWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for handling incoming calls and providing top-notch service to our clients.About the RoleAnswer customer inquiries and resolve issues in a timely and professional manner.Process customer orders and ensure...

Answer customer calls and emails, answer customer inquiries.Handle customer complaints and issues, provide solutions and ensure customer satisfaction.Maintain customer records, update and manage customer information.Assist sales and marketing departments in processing customer orders and service requests.Track customer feedback and provide improvement...

Job SummaryThe Call Centre Manager will be responsible for establishing and implementing a training program to ensure exceptional customer service. This includes managing scheduling based on forecasted volumes, developing policies and procedures to improve efficiencies, and partnering with other managers to review and improve operating procedures.

Customer Service and Support ProfessionalWe are seeking a highly skilled Customer Service and Support professional to join our team in Karachi. If you have a passion for delivering exceptional customer experiences and thrive in fast-paced environments, we want to hear from you.Job Description:Process customer orders and respond to emails promptly.Handle...