Customer Service Assistant Manager

Customer Service Assistant ManagerThis role involves leading a team of customer service assistants and being responsible for resolving customer queries, arranging spare parts, and managing the monthly budget.The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work under pressure and supervise a team.Key...

Assistant Manager Customer Services R&I Electrical Appliances, Pakistan As an Assistant Manager in Customer Services, you will be responsible for:Resolving Service Centre / Customer QueriesArranging spare parts / tools for SVCVerifying and approving product sale return notesPreparing CSD staff incentives and verifying incentives of SVC staffConducting...

Get AI-powered advice on this job and more exclusive features.Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data...

Plan and control the parts/Material consumption. Conduct orientation programs of newly appointed staff and train them.Devise strategies to achieve repair/revenue targets/KPIs.Assist NSM in forecasting future targets and devising new plans to enhance CSD staff performance.Assist NSM in formulating, implementing and improving service standards to build a...

Job Title: Customer Service ManagerWe are seeking a highly motivated and experienced customer service manager to lead our team in providing exceptional customer support.Main Responsibilities:Develop and implement customer retention strategies to increase customer satisfaction and loyalty.Manage a team of customer service representatives to ensure timely and...

Job Description:A Leading Automotive Company requires Assistant Manager Service Center for Karachi. The candidate must have a experience of Automotive company.Job Responsibilities:- Managing Auto workshop operations--Deal with Customer Relation issues- Managing jobs and warranty issue managing the facility Job Specification Planning and organizing...

Our team is seeking a skilled professional to excel in customer service management.The ideal candidate will have experience in managing customer relationships, resolving issues efficiently, and driving business growth.We offer a dynamic work environment that fosters collaboration, innovation, and continuous learning.This role is perfect for someone who...

Position: Evening Customer Service RepresentativeLocation: Karachi, PakistanIndustry: LogisticsResponsibilities:1. Respond to customer inquiries and provide accurate information regarding products, services, and promotions.2. Handle customer complaints, issues, and escalations in a professional and timely manner.3. Assist customers in placing orders,...

Job SummaryThe Call Centre Manager will be responsible for establishing and implementing a training program to ensure exceptional customer service. This includes managing scheduling based on forecasted volumes, developing policies and procedures to improve efficiencies, and partnering with other managers to review and improve operating procedures.

Answer customer calls and emails, answer customer inquiries.Handle customer complaints and issues, provide solutions and ensure customer satisfaction.Maintain customer records, update and manage customer information.Assist sales and marketing departments in processing customer orders and service requests.Track customer feedback and provide improvement...