Customer Experience Specialist

1 week ago

Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 50,000 - 70,000

As a key member of our team, you will be responsible for providing exceptional customer service and support.

This is an exciting opportunity to work with a leading supplier of custom boxes, specializing in providing top-quality custom printed boxes at direct factory pricing.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries and concerns.
  • Assist customers with product information and order processing.
  • Collaborate with colleagues to resolve customer issues and promote our free design support and pricing options.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as strong problem-solving capabilities with a customer-first attitude.

You will also need to be able to work in a fast-paced environment, handle multiple tasks efficiently, and maintain accurate records of customer interactions and transactions.

Requirements
  • Excellent communication and interpersonal skills required.
  • Strong problem-solving capabilities with a customer-first attitude.
  • Proficiency in MS Office and basic accounting knowledge is a plus.
  • Fluent in English and Urdu.

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