Client Success Professional

20 hours ago

Faisalabad City Tehsil, Pakistan beBeeclient Full time $60,000 - $80,000
Job Title: Client Success Professional

Overview:

A highly motivated and organized Client Success Professional is required to lead the implementation of HubSpot strategies for clients. The ideal candidate will have a strong understanding of HubSpot and be able to translate complex needs into effective strategies.

This position involves leading client onboarding and strategy development, project management, and client communication.

The successful candidate will possess excellent written and verbal communication skills, with the ability to manage multiple deadlines and maintain attention to detail.

Key Responsibilities:

  • Client Onboarding & Strategy Development:
    • Participate in sales calls as a solution engineer to demonstrate HubSpot capabilities and map tailored solutions for prospects
    • Create strategic HubSpot implementation plans based on client goals, personas, and buyer journeys
    • Serve as the lead point of contact for assigned client projects, ensuring clarity and alignment from pre-sale to execution
  • Project Management & Execution:
    • Ensure project deliverables are completed on time, within budget, and to the highest standard
    • Assign tasks in Teamwork (project management system) and manage cross-functional collaboration
    • Support internal implementation team with clear documentation, updates, and strategic input
    • Oversee execution of your own client-related deliverables when applicable
  • Client Communication & Reporting:
    • Hold recurring progress meetings with clients to review performance, field questions, and discuss strategic direction
    • Clearly communicate client feedback, needs, and insights to appropriate internal stakeholders
    • Analyze project results and suggest actionable next steps for continuous improvement
    • Assist with the creation of monthly reports for all company clients

Requirements:

  • Strong working knowledge of HubSpot (Sales, Marketing, or Service Hub experience preferred)
  • Understanding of buyer personas, the buyer's journey, SEO, and keyword strategies
  • Previous experience in client success, project management, or digital strategy roles
  • Ability to translate marketing and business objectives into structured project plans
  • Excellent written and verbal communication skills
  • Ability to manage multiple deadlines and maintain attention to detail
  • High degree of professionalism and interpersonal skills when working with clients and internal teams
  • Willingness to continuously learn and maintain HubSpot certifications
  • Familiarity with Teamwork, Asana, Trello, or other project management tools is a plus

Interview Process:

  1. Initial Phone Interview: Get to know your background and experience
  2. Technical & Strategic Review: Discussion of HubSpot knowledge and project leadership examples
  3. Final Client Interview: Meet with the client to ensure cultural and strategic fit
  4. Reference & Background Checks

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