Unified Communications Engineer

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

About the Role:

This Senior Telecom Engineer position is responsible for designing, implementing, and maintaining contact center and unified communication platforms for clients. The ideal candidate will have experience in business communication systems and be able to provide high-level technical consultation support.

Main Responsibilities:

  1. Resolving complex technical issues with business communication systems.
  2. Providing technical consultation support to clients.
  3. Supporting complex configuration programming changes.
  4. Liaising with stakeholders to support client installations and configurations.
  5. Developing and delivering training programs for team members.
  6. Transferring knowledge to external teams.
  7. Creating documentation and procedures for clients.
  8. Implementing and demonstrating solutions remotely or onsite.
  9. Handling escalated technical issues.
  10. Meeting service level targets.

What We Offer:

In this role, you will have the opportunity to work with cutting-edge technology and develop your skills in a dynamic environment.



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