Unified Contact Center Engineer

Cloud Contact Center EngineerWe are looking for a skilled Cloud Contact Center Engineer to join our team. As a key member of our cloud team, you will be responsible for supporting global telephony and contact center operations across multiple contact centers.Key Responsibilities:Act as Point of Contact (POC) for daily Genesys cloud issues and...

Contact Center AgentWe are seeking a highly motivated and results-driven contact center agent to join our team. As a contact center agent, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.Job Description:The ideal candidate will have good English fluency and the ability to carry out...

Contact Center SpecialistWe are seeking a dedicated Contact Center Specialist to join our team. The successful candidate will be responsible for handling customer calls, resolving issues, and providing exceptional customer service. This is a full-time position requiring the ability to work diligently and handle pressure to meet targets and deadlines.

Senior Telecom Engineer Role SummaryThe Senior Telecom Engineer is a key member of our team, responsible for designing, implementing, and maintaining our contact center and unified communication platform.Main Responsibilities:

As a seasoned Telephony Engineer, you will play a pivotal role in overseeing the development and upgradation of our telephony platform, including Unified Contact Center Enterprise (UCCE).About the RoleThe successful candidate will be primarily responsible for implementing Cisco IP Telephony solutions by translating business requirements into project plans...

Customer Support AgentWork as a customer support specialist in a highly integrated contact center environment. Respond to customer inquiries about order statuses and timelines. Handle inquiries coming from multiple touch points such as live chat, phone calls, and messages.Job ResponsibilitiesStart your day with a team meeting to catch up on current...

Job BriefThe Contact Center Agent attracts potential customers by answering product and service questions; suggesting information about products and services. Rely on instructions and pre-established guidelines to perform the job functions. Works under immediate supervision and typically reports to a supervisor or manager. The target is to ensure excellent...

Job Title:Contact Center AgentSalary and Benefits:We offer a competitive salary package with additional benefits to ensure your well-being.About the Role:The ideal candidate will have experience in handling property-related inquiries, preferably with knowledge of platforms like Zameen and Lamudi. You will work in a dynamic environment that values learning...

Avira Technologies is looking for a Sr Cisco UCCE Engineer for a temporary contract for the upgrade project of UCCE 10.0 to UCCE 12.x within Corporate Technology. The candidate is primarily responsible for overseeing the development and upgradation of the telephony platform including Unified Contact Center Enterprise (UCCE).This position requires knowledge...

Join to apply for the Senior Telecom Engineer role at ibexAbout ibexibex is an elite CX outsourcer for startups, scale-ups, and blue-chip companies. We develop powerful customer engagement & insight solutions to protect client investments, mitigate financial & operational risks, and accelerate ROI.Role OverviewAs a Senior Engineer, you will be responsible...