Unified Contact Center Engineer

As a Senior Telecom Engineer, you will be responsible for ensuring seamless operation of contact center and unified communication platforms. This includes resolving complex technical issues, providing technical guidance to clients, and collaborating with teams to meet project objectives. Your expertise in Genesys Cloud CX Contact Center and other UC...

The primary function of a Senior Telecom Engineer is to design, implement, and maintain unified communication and contact center platforms for clients. This includes identifying and resolving complex technical issues and providing high-level technical consultation support. The role also involves supporting complex configuration programming changes and...

About the Role:This Senior Telecom Engineer position is responsible for designing, implementing, and maintaining contact center and unified communication platforms for clients. The ideal candidate will have experience in business communication systems and be able to provide high-level technical consultation support.Main Responsibilities:Resolving complex...

We are a USA based Call Centre Operating From Lahore Since 2020, working on different campaigns including inbound and outbound.Role DescriptionThis is a full-time on-site role for a Call Centre Representative at TrustLink Contact Center in Lahore. The Call Centre Representative will be responsible for handling customer inquiries, resolving customer issues,...

Contact Center AgentWe are seeking a highly motivated and organized individual to join our contact center team as a contact center agent. In this role, you will be responsible for handling customer calls, responding to emails, and resolving customer issues in a timely and professional manner.The ideal candidate will have excellent communication skills, both...

Contact Center AgentWe are seeking a highly motivated and results-driven contact center agent to join our team. As a contact center agent, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.Job Description:The ideal candidate will have good English fluency and the ability to carry out...

Contact Center SpecialistWe are seeking a dedicated Contact Center Specialist to join our team. The successful candidate will be responsible for handling customer calls, resolving issues, and providing exceptional customer service. This is a full-time position requiring the ability to work diligently and handle pressure to meet targets and deadlines.

Contact Center RepresentativeWe are seeking a highly motivated and customer-focused individual to join our contact center team.As a Contact Center Representative, you will be responsible for:Responding to incoming calls and emails from clients.Providing accurate and timely information to clients regarding their cases.Scheduling appointments and handling...

Contact Center RepresentativeWe are looking for a highly motivated and results-driven Contact Center Representative to join our team. As a Contact Center Representative, you will play a critical role in providing exceptional service to our customers.Key Responsibilities:Act as a point of contact for customers via phone or other communication channels.Solve...

Duties and ResponsibilitiesThe Contact Center Supervisor will be responsible for:Leading a team of customer service representatives.Ensuring excellent customer service delivery.Managing attendance and performance records.Identifying areas for improvement and implementing changes.Requirements:Proven experience in a contact center or customer-facing...