Technical Account Strategist, India

1 week ago


Hyderabad City Taluka, Pakistan SingleStore Full time

We are looking for a Technical Account Strategist who can develop and execute the organizational strategy for our TAM team. As a key member of the team, you will demonstrate your deep technical expertise and customer-facing skills to drive customer adoption and success.

This role requires a strong understanding of data storage and cloud technologies, as well as the ability to communicate complex technical concepts to both technical and non-technical stakeholders. You will work closely with clients to operationalize their solutions, providing guidance on data management and architecture best practices.

Your responsibilities will include:

  • Ongoing technical guidance and support for key enterprise customers.
  • Developing and implementing data architecture strategies that meet customer needs.
  • Collaborating with SingleStore's marketing team to document customer solutions and enhance referenceability.
  • Solving customer challenges related to data ingestion, backup/restore, and business intelligence.
  • Providing input to product development through feature requests and bug reports.

To succeed in this role, you will require:

  • 5+ years experience with complex applications or distributed systems, possessing a broad knowledge of their deployments and operationalization.
  • Hands-on experience with several data storage technologies, including SingleStore, MySQL, MS SQL, Oracle SQL, NoSQL, Key Value Stores, REST, Hadoop, Data warehouse appliances, Linux, Python, PHP, and BI/ETL solutions.
  • Knowledge of Kubernetes - Scaling, Deployment, and Log Diagnostics.
  • Technical familiarity with data storage and cloud technologies and protocols such as Kafka, S3, Monitoring/Observability (Data Dog, Grafana), security, encryption, Kubernetes, TCP/IP networking, virtualization, data backup/archive, public/private/hybrid cloud, DR, HA, CDC, Replication, Backup/Restore.
  • Experience with network troubleshooting and a basic understanding of network storage protocols.
  • Linux OS and System Administration experience.


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