Lead Client Support Specialist

About the Role:Grade Level (for internal use): 07We are seeking highly motivated individuals to become Client Services Associates, playing a critical role in delivering exceptional client experiences and supporting clients in optimising their workflows and streamlining their research and data analysis needs.The Client Services Associate role offers...

API Support Specialist Job DescriptionWe are seeking an experienced API Support Specialist to join our team. As a key support partner of the global Commercial organization, you will directly interact and collaborate with global stakeholders based on your regional assignment.The ideal candidate will have a Bachelor's Degree in Computer Science, Computer...

About the RoleThe Client Services Representative will serve as the primary point of contact for MOSAIC clients, providing expert-level support and troubleshooting issues to ensure clients maximize the software's capabilities. This role requires strong technical, analytical, and communication skills to effectively assist clients and document key insights to...

Job SummaryWe are looking for a highly motivated Client Support Specialist - Medical to join our team. In this role, you will be responsible for providing top-notch customer service to patients, scheduling appointments, and resolving any issues that may arise.This is a fantastic opportunity to work in a dynamic environment, develop your skills, and...

About This RoleThis position plays a pivotal role in providing client support for our business intelligence tool. As a Client Support Associate, you will be the primary point of contact for clients, resolving their queries and concerns in a timely and effective manner.Key Responsibilities:Provide exceptional client service via phone, email, and other...

Sales and Client Acquisition SpecialistWe're seeking a proactive and results-driven Sales and Client Acquisition Specialist to join our team. This is an excellent opportunity to work on local and international projects and pursue career growth in sales, marketing, and client acquisition.The successful candidate will handle business development for local...

A skilled and experienced professional is needed to fill the role of Administrative Support Specialist and Client Liaison. The ideal candidate will possess a strong educational background, excellent communication skills, and a proven track record in client relations and support.The key responsibilities include:Administrative Tasks:Provide administrative...

Overview of the RoleThe Manager, Client Support Center will lead a team of specialists who interact with clients 24/7, addressing issues, events, and questions. This role collaborates closely with Operations and IT leaders to maintain consistency in messaging and standard reporting on all production-related events and SLAs.

Lead Generation SpecialistWe are seeking a detail-oriented and results-driven Lead Generation Specialist to contribute to the growth of our digital services team. This role involves developing and implementing effective strategies to generate high-quality leads through LinkedIn and supporting the sales pipeline.The ideal candidate will possess excellent...

The Client Engagement Specialist will be responsible for building and maintaining strong relationships with our clients. Your daily responsibilities will include:Managing a portfolio of straightforward value relationships, achieving set KPIs and outcomes.Supporting the team in following up on partner meetings, coordinating with relevant teams as...