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Customer Success Advocate
2 weeks ago
At Delivery Hero SE, we believe that delivering exceptional customer experiences requires ongoing innovation and improvement. As a Customer Experience Manager, you will play a critical role in driving this vision forward.
You will lead the design and implementation of new service functions and process enhancements, leveraging data-driven insights to inform your decisions. Collaborating with cross-functional teams, you will identify opportunities to improve customer satisfaction, increase Net Promoter Score (NPS), and drive business growth.
This role offers a chance to make a meaningful impact on our customers' lives and contribute to the success of our organization.
