
Customer Success Professional
7 days ago
NielsenIQ is the world's leading consumer intelligence company, delivering unparalleled global reach and the most comprehensive consumer insights. As a Customer Success Professional, you will play a crucial role in building strong relationships with our Tier 1 and Tier 2 customers, understanding their needs and goals, and ensuring they drive maximum value from our offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify opportunities for upselling and cross-selling.
Key Responsibilities:
- Customer Experience: Ensure high customer satisfaction by understanding and addressing customers' needs and goals, becoming their trusted advisor by building and maintaining strong relationships. Conduct regular check-ins and business reviews to ensure customers are achieving their desired outcomes.
- Reporting and Analysis: Prepare and present detailed reports for your customers on the adoption and usage of services. Use performance data to drive continuous improvement initiatives with our customers.
- Performance Metrics: Achieve essential KPIs such as customer satisfaction scores, retention rates, and product usage metrics to gauge the effectiveness of customer success initiatives.
- Process Improvement: Identify and implement improvements to enhance efficiency and customer satisfaction with both your customers and your manager.
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Customer Success Manager
2 weeks ago
Karachi, Sindh, Pakistan D·engage Full timeD·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. To achieve our target of growing to a $200 million company within the next 24 months, we are looking for a Customer Success Manager, who will be responsible for retaining and growing existing customers by building a...
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Customer Success Specialist
2 weeks ago
Karachi, Sindh, Pakistan NielsenIQ Full timeCompany DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...
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Customer Success Specialist
2 weeks ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeCompany DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...
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Customer Success Manager
2 weeks ago
Karachi, Sindh, Pakistan Dengage Full timeKarachi, Pakistan | Posted on 03/20/2025D·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. To achieve our target of growing to a $200 million company within the next 24 months, we are looking for a Customer Success Manager, who will be responsible for retaining and...
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Sales and Marketing Professional
5 days ago
Karachi, Sindh, Pakistan Success Lab Full timeAbout UsAt Success Lab, we believe in empowering businesses to thrive in the competitive online market. We offer a comprehensive suite of services that include web development, app development, Amazon services, Shopify services, social media marketing, and professional product photography.Job RoleWe are seeking a Lead Generation Specialist to join our team....
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Customer Success Analyst
2 weeks ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeJob DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...
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Customer Success Associate
3 days ago
Karachi, Sindh, Pakistan Advent Interactive Full timeAdvent Interactive is seeking a skilled Customer Success Associate to provide exceptional customer service and support to our clients.About the Role:The ideal candidate will be responsible for meeting with clients, providing sales support via phone, email, and video conferencing applications, and identifying new business opportunities.This role requires...
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Customer Success Strategist
5 days ago
Karachi, Sindh, Pakistan Aim Interactive Full timeAim Interactive is a trailblazing company that combines creativity and technology to deliver cutting-edge multimedia solutions to a global clientele. As we continue to grow, we seek an exceptional Client Relationship Manager to join our night shift team, focusing on our key accounts in America and Australia.Main ResponsibilitiesBuild lasting relationships...
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Customer Success Analyst
2 weeks ago
Karachi, Sindh, Pakistan NielsenIQ Full timeJob DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals, and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...
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Customer Success Team Member
6 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeCustomer Success Team OverviewWe are seeking a highly motivated and empathetic individual to join our Customer Success team as a Voice Program Associate. Based in Pakistan, you will be working closely with international customers to provide them with exceptional support and ensure their queries are resolved efficiently.About the RoleYou will be responsible...
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Customer Success and Operations Professional
3 days ago
Karachi, Sindh, Pakistan Agentnoon Inc. Full timeAbout Our CompanyWe're a high-growth startup backed by tier-1 investors, trusted by leading enterprises, and committed to revolutionizing the way companies plan and operate their workforce.Our team is passionate about delivering exceptional results and making a lasting impact in the industry.Job OverviewThis role offers a unique opportunity to be part of a...
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Customer Success Specialist
6 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeCustomer Success Specialist - Voice Program (INT)ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have...
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Customer Success Representative
5 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeJob OverviewIbex, a leading outsourcing and offshoring consulting firm in Pakistan, is seeking an experienced Client Success Representative to join its team. As a key member of the Implementation Services team, this individual will be responsible for ensuring seamless client onboarding and exceptional customer service.ResponsibilitiesPrioritize Client Cases:...
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Customer Success Specialist
2 weeks ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeibex. is looking for a Customer Success Specialist within the Operations department who shall assist our U.S.-based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for some talented individuals with excellent communication skills for a full-time job in the...
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Customer Success Specialist
3 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeCustomer Success Specialist - Voice Programibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have...
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Junior Customer Success Analyst
1 week ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeJob DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...
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Junior Customer Success Analyst
7 days ago
Karachi, Sindh, Pakistan NielsenIQ Full timeJob DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...
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Customer Success Specialist
4 days ago
Karachi, Sindh, Pakistan Vital Tech Solutions Pvt Ltd. Full timeVital Tech Solutions Pvt Ltd is committed to delivering exceptional customer experiences. As a Sales Executive, you will play a key role in achieving this goal by leading customer interactions and driving sales growth.Job ResponsibilitiesServe as the primary point of contact for customers, providing timely and effective support.Identify and pursue sales...
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Customer Support Professional
6 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeAre you passionate about delivering top-notch customer service? Do you thrive in fast-paced environments?About the RoleWe're seeking an experienced Customer Success Specialist to join our Voice Program team at ibex. Pakistan.Deliver exceptional customer experiences as measured by performance objectives.Assist customers with eCommerce-related issues.Provide...
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Technical Service Professional Wanted
5 days ago
Karachi, Sindh, Pakistan Professional Systems (Pvt) Ltd Full timeA fast-growing company, Professional Systems (Pvt) Ltd, is searching for a talented Jr. Customer Support Engineer to fill a crucial role in its Karachi office.The successful candidate will possess a degree in electronics or instrumentation and have experience working with scientific equipment.This position requires an individual who is highly motivated, has...