Senior Technical Expert

23 hours ago


Rawalpindi Cantonment, Pakistan beBeeTechnical Full time 1,000,000 - 1,500,000
About the Role:

The Senior Technical Expert is responsible for providing high-level technical support to a range of products and services.

This individual will act as a subject matter expert, guiding junior engineers in troubleshooting complex issues and product-level bugs.

Key responsibilities include managing, tracking, and diagnosing high-level cases for Technical Support Engineers, as well as mentoring and coaching junior engineers to develop their skills and expertise.

In addition, the Senior Technical Expert will collaborate with engineering teams across the company to identify and address technical issues affecting customers.

Key Responsibilities:
  • Provide deep understanding of product features and functionality.
  • Analyze and diagnose complex issues, providing solutions that minimize user disruption.
  • Collaborate with cross-department teams to identify and address technical issues.
  • Develop and maintain technical documentation for internal and external use.
  • Lead and mentor Technical Support Engineers to improve their technical skills.
  • Identify opportunities for process improvement and drive changes to improve efficiency and effectiveness of technical support.
Requirements:
  • Minimum 3-year tenure in Technical Support or Customer Support.
  • Strong understanding of SQL and API.
  • Basic knowledge of one of the coding languages.

  • Technical Expert

    23 hours ago


    Rawalpindi Cantonment, Pakistan beBeeData Full time 3,000,000 - 4,500,000

    Job ProfileAs a technical expert, you will be passionate about data quality, analytics, and automation while possessing strong problem-solving skills.Key ResponsibilitiesDevelop expertise in data analysis, machine learning, and process optimization.Improve operational efficiency through strategic planning and collaboration with cross-functional...


  • Rawalpindi Cantonment, Pakistan beBeeTechnical Full time 7,500,000 - 15,000,000

    About the Role:The Technical Support Lead is a senior subject matter expert responsible for providing complex technical support for products and services.This includes managing, tracking, diagnosing, and troubleshooting high-level cases for technical support engineers. The role also involves leadership of the technical support team, mentoring, training, and...


  • Rawalpindi Cantonment, Pakistan beBeeFullStack Full time $3,500 - $4,500

    Our organization is at the forefront of healthcare technology, striving to make a meaningful difference in people's lives. We are seeking an experienced technical leader to drive innovation and shape the future of our platform.The RoleThis role is ideal for a full-stack expert with a DevOps mindset who thrives in a fast-paced environment and can wear...


  • Rawalpindi, Punjab, Pakistan IoT Expert Full time $40,000 - $80,000 per year

    We are seeking a Technical Support Engineer Level 2 to join our team. The ideal candidate will have experience with computer hardware, networking, VoIP phones, switches, and routers. In this role, you will be responsible for providing technical support to our customers.Key Responsibilities:Troubleshoot and resolve network and hardware issuesConfigure and...

  • Technical Writer

    1 week ago


    Rawalpindi Cantonment, Pakistan One Network Full time

    OverviewWe are seeking a skilled and detail-oriented "Technical Writer" to join our team. The ideal candidate will be responsible for drafting technical proposals, developing comprehensive documentation, and ensuring that content is clear and engaging.Key ResponsibilitiesDraft high-quality technical proposals and product documentation in collaboration with...


  • Rawalpindi, Punjab, Pakistan IoT Expert Full time $104,000 - $130,878 per year

    We are looking for a Level 2 Technical Support Engineers to join our team. The ideal candidate will have experience with computer hardware, networking, VoIP phones, switches, and routers. In this role, you will be responsible for providing technical support to our customers.Key Responsibilities:Troubleshoot and resolve issues related to networks and...

  • Technical Expert

    22 hours ago


    Rawalpindi Cantonment, Pakistan beBeeCustomerSupport Full time $60,000 - $80,000

    Job OpportunityAbout the Role:Deliver exceptional customer experiences, meeting expectations in quality, timeliness, documentation, resolution, and overall satisfaction.Resolve technical issues related to software products, employing problem-solving skills to identify root causes.Analyze data to determine error sources, report inconsistencies, and bugs to...


  • Rawalpindi Cantonment, Pakistan beBeeInnovation Full time $90,000 - $120,000

    Motive empowers individuals in charge of physical operations with innovative tools to enhance the safety, productivity, and profitability of their work.For the first time ever, teams responsible for safety, operations, and finance can efficiently manage drivers, vehicles, equipment, and fleet expenditures within a single system. The Motive platform provides...


  • Rawalpindi, Punjab, Pakistan Callan Hawkins Full time $104,000 - $130,878 per year

    Callan Hawkins is seeking a highly motivated and experiencedTech Recruiterresponsible for managing end-to-end executive search assignments and driving business development initiatives that support the firm's growth. This position combines client relationship management, niche talent acquisition, and strategic leadership to deliver exceptional results while...


  • Rawalpindi Cantonment, Pakistan beBeeTechnical Full time $80,000 - $100,000

    Unlock the Power of Technical ExcellenceWe empower individuals with tools to enhance their work experience. Our platform provides complete visibility and control, significantly reducing manual workloads by automating and simplifying tasks.As a Senior Technical Operations Specialist, you will oversee systems and tools supporting our Global Post-Sales...