
Technical Support Engineer
5 days ago
We are seeking a Technical Support Engineer Level 2 to join our team. The ideal candidate will have experience with computer hardware, networking, VoIP phones, switches, and routers. In this role, you will be responsible for providing technical support to our customers.
Key Responsibilities:
Troubleshoot and resolve network and hardware issues
Configure and maintain network equipment, VoIP phones, switches, and routers
Research, diagnose, and resolve technical problems
Provide technical advice to customers via email and phone
Monitor and maintain VoIP systems
Monitor system performance and make necessary adjustments
Perform regular maintenance on all systems
Requirements:
Experience with computer networking and VoIP systems
Must have knowledge of switches and routers
Excellent communication and customer service skills in English
If you are a self-motivated and detail-oriented individual with a passion for technology, we would love to hear from you. Please submit your resume and cover letter for consideration.
- To apply, please send your resume with the subject line "Technical Support Engineer." on
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