Customer Care Professional

3 days ago

Model Town Tehsil, Pakistan beBeePatientCare Full time $36,000 - $56,000
Job Overview:

We are seeking a highly skilled customer care professional to join our team. The ideal candidate will possess excellent communication skills, a customer-first mentality, and the ability to work effectively in a fast-paced environment.

The selected individual will be responsible for contacting patients via telephone prior to their scheduled appointments, interviewing patients to obtain complete and accurate information, entering patient data into the electronic medical record, and re-scheduling appointments as required.

Additionally, the customer care specialist will screen and route patient calls efficiently, coordinate messages between patients and physicians, and perform other duties as assigned.

Key Responsibilities:

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