
Technical Service Representative
7 days ago
Dedicated professionals like ourselves at Du Track strive for excellence in our endeavors. We prioritize a supportive work environment, fostering collaboration and teamwork.
Our foundation dates back to 1995, when we started helping businesses adapt to emerging technologies. With years of experience, we've evolved into a product-based company focused on growth and performance.
We're looking for a candidate who possesses outstanding English communication skills and a willingness to learn and grow.
Job Details- Main Objectives:
- Develop exceptional communication skills in English.
- Build lasting relationships with clients.
- Exhibit high levels of responsibility and dependability.
- Maintain a fast-learning pace.
- Work extended hours, including nights.
- Stay proactive in challenging situations.
- Collaborate with software developers to stay updated on new software versions and bug reporting.
Additional Key Responsibilities:
- Deliver top-notch remote IT technical support and accurately log call details.
- Perform software installations and troubleshoot any issues remotely.
- Acquire comprehensive knowledge of remote support tools.
- Possess a Computer Science or IT background.
- Hold basic to intermediate SQL Server troubleshooting/installation knowledge.
- Play a vital role in rolling out new applications.
- Respond to customer inquiries within agreed-upon timeframes.
Information Technology and Services - Peshawar, Pakistan
About UsWe embarked on our journey in 1995, focusing on migrating businesses to cutting-edge technology. Today, we continue this mission, empowering businesses to thrive in the ever-evolving tech landscape.
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