
IT Support Professional
7 days ago
We value a culture of excellence at Du Track, encouraging collaboration and open communication among team members. This approach enables us to achieve our goals efficiently.
Since our inception in 1995, we've remained committed to helping businesses navigate the complexities of emerging technologies. Our dedication has allowed us to grow into a product-based company, prioritizing growth and performance.
We're seeking an individual with impressive English communication skills and a genuine interest in personal and professional growth.
Job Summary- Primary Objectives:
- Develop robust communication skills in English.
- Forge lasting relationships with customers.
- Exhibit unwavering responsibility and dependability.
- Learn quickly and adapt to new situations.
- Work extended hours, often late into the night.
- Remain proactive and composed under pressure.
- Collaborate with software developers to stay informed about new software versions and bug reporting.
Other Key Responsibilities:
- Provide top-tier remote IT technical support and maintain accurate call logs.
- Install and troubleshoot software remotely.
- Gain in-depth knowledge of remote support tools.
- Possess a solid Computer Science or IT background.
- Hold fundamental to intermediate SQL Server troubleshooting/installation knowledge.
- Support the rollout of new applications.
- Respond to customer inquiries within agreed-upon timeframes.
Information Technology and Services - Peshawar, Pakistan
About UsWe began our journey in 1995, aiming to help businesses transition to the latest technology. Today, we continue this mission, empowering businesses to evolve and succeed in the ever-changing tech landscape.
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