Current jobs related to Service Team Lead Position - Lahore, Punjab - beBee Careers

  • Team Lead

    1 week ago

    Lahore, Punjab, Pakistan New Travel Team Full time

    Team Lead - Sales New Travel Team, Pakistan You should be comfortable working in a dynamic fast-paced work environment with a small group of people that love to have fun at work.Managing and directing the daily activities of telesales staff.Acting as an information source and answering agents' questions, assigning tasks, following up and giving instructions...

  • Team Lead Customer Services

    1 week ago

    Lahore, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full time

    Team Lead Customer ServicesServaid Pharmacy (Pvt) Ltd., PakistanResponsible for handling the call center and delivery riders team.Ensure compliance with KPIs of the Home Delivery department.Achieve sales targets as per agreed plans.Handle inbound home delivery requests and customer queries and complaints.Coordinate with the delivery team at stores to ensure...

  • Software Development Team Lead Position

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Software Development Team Lead PositionWe are seeking an experienced software development team lead to join our team. In this role, you will be responsible for leading our .Net team and driving the development of innovative asset tracking & management solutions.The ideal candidate should have strong technical expertise in .Net, Windows services, web...

  • IT Project Team Lead Position

    7 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    About the Role:The Team Lead position involves overseeing a team of developers, ensuring efficient collaboration and effective communication. Key responsibilities include developing and maintaining a collaborative work environment, fostering teamwork, and open communication.Job Description Summary:This role is ideal for individuals with exceptional...

  • Team Lead

    2 weeks ago

    Lahore, Punjab, Pakistan Abacus Outsourcing Full time

    Job Description: Overview:As a Team Lead in the Contact Center, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery. This role involves overseeing daily operations, monitoring performance metrics, and fostering a positive and collaborative team environment.Key...

  • Customer Services Executive

    4 weeks ago

    Lahore, Punjab, Pakistan Lead Market Technology Solution Full time

    Lead Market Technology Solutions Limited is running a BPO which handles UK based projects specifically in Personal Injury Claims.LMTS is seeking result-oriented candidates who can manage their own workload independently to ensure contribution to the company and within the team, for the position of Customer Care Representative.Ideal candidates should be quick...

  • Customer Service Team Lead

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job Overview">This leadership position involves supporting, guiding, and developing a team of customer service representatives.The ideal candidate will have excellent coaching and staff development skills, including the ability to act as a role model within the organization.Responsibilities include demonstrating innovation and good judgment/problem-solving...

  • Technical Team Lead Position

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Technical Team Lead - Software DevelopmentWe are seeking an experienced technical team lead to oversee the technical aspects of our software projects. As a technical team lead, you will be responsible for ensuring timely delivery of projects and developing strategies for complex web and software development scenarios.Responsibilities:Lead a team of skilled...

  • SEO Team Lead Position

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    SEO Team Lead Job DescriptionWe are seeking a highly skilled SEO Team Lead with extensive WordPress development experience to join our organization.This role is crucial for enhancing our website's visibility and ensuring our content effectively reaches the target audience.

  • Team Lead

    4 weeks ago

    Lahore, Punjab, Pakistan ZNZ Communications Full time

    Bachelor's degree in relevant field or equivalent experienceJob Description: Team Lead - Call Center at ZNZ CommunicationsResponsibilities:Lead and supervise a team of call center representativesEnsure high quality customer service and resolution of customer issuesMonitor team performance and provide constructive feedbackTrain and onboard new team...

Service Team Lead Position

3 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time
Job Summary

We are looking for a skilled Team Lead to oversee the daily operations of our Virtual Assistant team. The successful candidate will have a strong background in customer service and e-commerce, with excellent leadership and communication skills.

Key Duties:
  • Manage and monitor agent performance, attendance, and KPIs.
  • Provide coaching and support to agents through regular 1-on-1 sessions and team meetings.
  • Develop and implement strategies to improve team performance and productivity.
Qualifications

The ideal candidate will possess:

  • At least 3 years of experience as a Team Lead and 3 years in Customer Service.
  • Excellent English communication skills, both written and spoken.
  • Experience with Shopify, BigCommerce, or Amazon is a plus.
  • Familiarity with Gorgias, Zendesk, Freshdesk, or Intercom.
  • Strong leadership and management skills.