Frontline Customer Liaison Specialist

5 days ago

Faisalabad City Tehsil, Pakistan beBeeCustomerService Full time 80,000 - 150,000
Customer Service Representative

We are seeking a professional and courteous customer service representative to join our team. In this role, you will be responsible for providing exceptional service to customers through various communication channels.

  • Assist customers with their inquiries and purchases in a timely and efficient manner.
  • Offer expert advice on our stunning collections.
  • Handle customer concerns and ensure their satisfaction.
  • Maintain a high level of customer satisfaction by responding promptly and professionally to customer inquiries via email, social media, phone calls and other channels.
  • Address and resolve customer complaints and issues in a timely and efficient manner.
Required Skills and Qualifications:
  • A strong background in customer service.
  • Exceptional written and verbal communication skills.
  • Excellent command of the English language is essential.
  • Stellar problem-solving and conflict-resolution abilities.
  • Ability to multitask, prioritize and manage time effectively to handle diverse customer inquiries.
  • Proficiency in using CRM systems and best practices to efficiently manage customer interactions.
Benefits:
  • Learn from the best in the business.
  • Enjoy a friendly and supportive work environment with endless opportunities for personal and professional growth.
  • Receive adequate training.
What We Offer:

A competitive salary package, career advancement opportunities and an opportunity to work in a dynamic and fast-paced environment.

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