Job Opportunity in Ecommerce Customer Support

3 days ago

Lahore, Punjab, Pakistan beBeeService Full time 50,000 - 70,000
Customer Service Excellence

Unlock a rewarding career in customer service with our team of passionate professionals.

  • Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
  • Assist Customers: Support customers with orders, shipping, product details, and returns.
Key Responsibilities:
  • Provide timely and effective responses to customer inquiries.
  • Support customers with their queries and concerns.
Requirements:
  • Proficiency in English (both written and verbal)
  • At least 1 year of online/remote customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset
Technical Specifications:
  • Personally owned PC or laptop with an i5 processor or equivalent
  • Minimum of 15 Mbps for both upload and download internet speed
We Offer:
  • Annual performance-based increases
  • Paid time off
  • Health and dental insurance or a monthly health stipend
  • Holiday bonuses
  • Permanent work-from-home setup
  • Opportunities for career advancement as we continue to grow

When applying, please use the code CS.

Join us on this exciting journey and be part of a collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference.

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