
Food Order Processing Team Lead
24 hours ago
We are seeking a highly motivated and organized individual to oversee the processing of food orders in our inbound call center.
The candidate will initially be responsible for taking calls, managing orders, and ensuring timely delivery. As the team expands, they will be expected to lead and develop their own team, driving growth and improvement in processes.
This is an excellent opportunity for someone looking to start or advance their career in customer service and leadership.
To succeed in this role, you must have strong communication and problem-solving skills, with the ability to work independently and as part of a team.
Key Responsibilities:
- Taking inbound calls from customers and processing orders
- Managing order fulfillment and delivery
- Leading and developing a team of customer service representatives
- Identifying areas for process improvement and implementing changes
Requirements:
- Fluency in English and Urdu
- Pleasant personality with a positive mindset
- Self-driven and a hard worker
- Punctuality and time management
What We Offer:
- A dynamic and supportive work environment
- Opportunities for growth and professional development
- Competitive compensation and benefits package
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