
Technical Support Expert
3 days ago
At Eurosoft Tech Private Limited, we are seeking a skilled technical support specialist to provide remote assistance to customers worldwide.
Job DescriptionWe require an individual with strong analytical and problem-solving skills to troubleshoot technical issues via phone, email, or software installation.
- Troubleshooting technical issues.
- Handling customer inquiries and providing guidance on software usage.
- Liaising with the product development team for issue resolution.
- Diagnosing and solving hardware or software faults.
Requirements:
- Experience in software support.
- Excellent communication skills (spoken and written English).
- Extroverted personality.
- Good analytical and creative thinking skills.
- Interpersonal and motivational skills.
Preferrred Skills:
- Knowledge of networks, databases, GPRS, GPS, and VOIP.
About the Role:
This is a full-time position in the software/IT industry. The ideal candidate will have a computer science background and excellent technical skills.
Additional Benefits:
- Health insurance.
- Annual leave.
Application Requirements:
- Comfortable working rotational shifts.
- International market experience.
- Computer Science degree.
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