Customer Service Team Lead Position

Team Lead Customer ServicesServaid Pharmacy (Pvt) Ltd., PakistanResponsible for handling the call center and delivery riders team.Ensure compliance with KPIs of the Home Delivery department.Achieve sales targets as per agreed plans.Handle inbound home delivery requests and customer queries and complaints.Coordinate with the delivery team at stores to ensure...

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

To be responsible for handling the Call Center and Delivery Riders team.To ensure compliance with KPIs of the Home Delivery department.To be responsible for sales targets as per the agreed plans.Responsible for handling inbound home delivery requests, customer queries, and complaints.Coordinate with the delivery team at stores to ensure maximum service...

Job Title:Team Lead Customer ServicesJob Description:To be the point of contact for handling the Call Center and Delivery Riders team, ensuring effective communication and teamwork.Ensure compliance with Key Performance Indicators (KPIs) to drive business growth.Lead sales efforts to achieve targets as per agreed plans, fostering a competitive environment...

Job Title: Customer Service Team ManagerAs a Customer Service Team Manager in our contact center, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery. This role involves overseeing daily operations, monitoring performance metrics, and fostering a positive and collaborative team...

Job Title: Call Center SupervisorWe are seeking a highly skilled and experienced Call Center Supervisor to join our team. This is an excellent opportunity for a motivated and organized individual who is passionate about delivering exceptional customer service.

Team Lead - Sales New Travel Team, Pakistan You should be comfortable working in a dynamic fast-paced work environment with a small group of people that love to have fun at work.Managing and directing the daily activities of telesales staff.Acting as an information source and answering agents' questions, assigning tasks, following up and giving instructions...

1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from StreamlineREIHR Executive | Employer Branding | Head Hunter | Data Analyst | Research Associate | Human Resource at CrecenTech Systems Private LimitedThe Team Lead Customer Support will oversee the daily operations of the...

Lead a team of CROs on Inbound & Outbound OperationsTo communicate the company and client vision, purpose, core values to employees.Help CROs to understand processes and services information in a positive and effective wayResolve agents, client and customers issues.Conduct performance reviews and team meetings.Handle escalated queries of customers and...

Job Description: Overview:As a Team Lead in the Contact Center, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery. This role involves overseeing daily operations, monitoring performance metrics, and fostering a positive and collaborative team environment.Key...