Customer Service Team Manager

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

Job Title: Customer Service Team ManagerAs a Customer Service Team Manager in our contact center, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery. This role involves overseeing daily operations, monitoring performance metrics, and fostering a positive and collaborative team...

Team Lead Customer ServicesServaid Pharmacy (Pvt) Ltd., PakistanResponsible for handling the call center and delivery riders team.Ensure compliance with KPIs of the Home Delivery department.Achieve sales targets as per agreed plans.Handle inbound home delivery requests and customer queries and complaints.Coordinate with the delivery team at stores to ensure...

Job Title: Call Center SupervisorWe are seeking a highly skilled and experienced Call Center Supervisor to join our team. This is an excellent opportunity for a motivated and organized individual who is passionate about delivering exceptional customer service.

To be responsible for handling the Call Center and Delivery Riders team.To ensure compliance with KPIs of the Home Delivery department.To be responsible for sales targets as per the agreed plans.Responsible for handling inbound home delivery requests, customer queries, and complaints.Coordinate with the delivery team at stores to ensure maximum service...

Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience.You will be the key liaison to our UK client's customer service department therefore, you must have...

Lead Customer Service ManagerThis pivotal role involves spearheading a team of customer service professionals. The ideal candidate should possess exceptional leadership abilities, along with the capacity to motivate and develop individuals.Key ResponsibilitiesCoach and mentor team members to enhance their performance and achieve goals.Provide guidance on...

The ideal candidate should hold a Bachelor/Master's degree preferably in Computer Sciences. Have a minimum of 4-5 years of experience in Customer Services, preferably in a technical environment. Experience in IT Service Management will be preferred.Should have experience in technical project management and hands-on experience with network, systems,...

Sr. Manager Customer Service Master Group of Industries, Pakistan Responsibilities:Develop complaints procedures in writing to be given with mattresses for customers' reference.Develop and implement customer feedback forms and report on their findings on a monthly basis.Develop customer service procedures, policies, and standards and document them.Coordinate...

Degree level education (preferably business degree but not essential)To maintain day to day operations of the business while taking customer calls and liaising with colleagues in the UK to ensure smooth execution of the move and achieve high customer satisfaction.About 1st Movers Ltd (UK)1st Movers is an Edinburgh based Removal Company (moving companies are...