
Ocean Freight Export LCL Manager
9 hours ago
Job Overview
">We are seeking a highly skilled professional to manage ocean freight export LCL operations, ensuring seamless execution and driving business growth.
">Key Responsibilities:
">- ">
- Supervise Ocean Freight Export LCL Customer Services, Documentation, and Operations Teams to guarantee accuracy and compliance in all tasks.">
- Manage internal and external departmental issues with clients, carriers, and co-loaders, resolving problems efficiently and effectively.">
- Review Bills of Lading (BLs) before issuing original BLs to ensure precision and adherence to regulatory requirements.">
- Sign original BLs for Ocean Freight Export LCL shipments, maintaining the highest level of professionalism and attention to detail.">
- Follow up with carriers regarding payments and issues related to the release of Master Bills of Lading (MBLs), ensuring timely resolution.">
- Coordinate with carriers and agents regarding vessel arrivals and container release statuses, minimizing delays and maximizing efficiency.">
- Address and resolve customer and agent complaints, providing exceptional service and support.">
- Oversee ISF and AMS filings for USA and Canada shipments, ensuring compliance with regulatory requirements.">
- Handle FMC rate filings for USA shipments, maintaining accurate records and meeting deadlines.">
- Obtain FIATA, AVALON, and Bond certificates from relevant associations, enhancing professional credentials.">
- Ensure the achievement of departmental KPIs, driving business growth and success.">
Requirements and Skills:
">- ">
- A minimum of 6 years of relevant experience in ocean freight export LCL operations.">
- Proficiency in MS Office Suite, including Word, Excel, and PowerPoint.">
- Strong communication skills, both written and verbal, with the ability to communicate complex information clearly and concisely.">
- Ability to maintain confidentiality and handle sensitive information with discretion.">
- Excellent organizational skills with great attention to detail, ensuring accuracy and efficiency in all tasks.">
- Strong multitasking ability to manage multiple tasks and priorities simultaneously, meeting deadlines and exceeding expectations.">
- Exceptional follow-up skills to ensure tasks and projects are completed in a timely manner, providing regular updates and progress reports.">
- Ability to meet deadlines and work effectively under pressure, remaining calm and composed in high-stress situations.">
Benefits:
">We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
">Trade Memberships & Certifications:
">- ">
- Trade Mark Registration.">
- Custom Agents License.">
- Licensed Ship-Chartering & Ship-Handling, Licensed CHA.">
- (FMC) approved Dynamic Shipping B/L.">
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