Highly Skilled Java Technical Support Specialist

23 hours ago


Multan, Punjab, Pakistan beBeeTechnical Full time $120,000 - $150,000
Job Overview

We are seeking a seasoned Java Technical Support Specialist to join our team. This highly skilled professional will be responsible for overseeing the management, troubleshooting, and resolution of complex issues within our Java-based applications and services.

The ideal candidate will possess in-depth knowledge of Java development and troubleshooting, as well as experience working in on-call teams. They will also have advanced expertise in incident response, root cause analysis methodologies, and RESTful API design and implementation.

As a key member of our technical support team, this individual will provide technical leadership, mentor junior support engineers, and collaborate with stakeholders to establish and meet service-level objectives.

Key Responsibilities:
  • Manage, troubleshoot, and resolve complex issues in Java-based applications and services.
  • Provide technical leadership within our event-driven architecture and lead incident response efforts.
  • Oversee system monitoring and establish protocols for efficient incident response.
  • Troubleshoot and resolve critical issues in Java applications and services.
  • Develop and implement comprehensive root cause analysis frameworks and procedures.
  • Create detailed technical documentation and knowledge base articles for team reference.
  • Design and optimize RESTful API integrations to improve system stability.
  • Mentor junior support engineers and provide technical guidance to development teams.
Requirements:
  • 4+ years of experience in Java development and troubleshooting.
  • 4+ years of experience as a Support Engineer in on-call teams.
  • Proven experience with event-driven architectures in production environments.
  • Advanced expertise in incident response, management, and root cause analysis methodologies.
  • Extensive hands-on experience with RESTful APIs design and implementation.
  • Excellent problem-solving skills and ability to make critical decisions under pressure.
  • Strong communication abilities to explain complex technical issues to various audiences.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.


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