Contact Center Operations Manager

About the RoleThis is an exciting opportunity for a Center Manager to join our team. As the leader, you will oversee all aspects of our operations, including customer retention, new business development, and staff management.You will work closely with our HR department to recruit new talent and ensure that our staff is equipped to meet our goals. Your...

As a Call Center Manager, you will oversee the daily operations and management of a call center.Main ResponsibilitiesEffectively utilize resources to ensure smooth call center operation.Establish and achieve performance targets for speed, efficiency, sales, and quality.Develop and implement strategic plans for change management.Manage and supervise daily...

Job Summary">We are seeking a Center Manager to lead our team and drive business growth. The successful candidate will have excellent managerial, business development, and administrative skills.">Key Responsibilities">

Call Center Manager Jagah Online, Pakistan Provide guidance, team members and learning and counseling for the team. Strong participation and sponsorship in the development of the staff to achieve improved results and to prepare for succession.Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order...

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Responsibility for the efficient day-to-day management of the contact centre's Human Resources service, and for setting and monitoring performance and quality standards for team members.Lead, motivate, and develop Human Resources team members to achieve the section's objectives and to ensure a high-quality responsive service to meet internal customer...

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