Voice over Internet Protocol Specialist

3 hours ago

Lahore, Punjab, Pakistan beBeeVoip Full time 6,000,000 - 8,000,000
Job Title

VoIP Infrastructure Manager and Vendor Relationship Specialist

Job Description:
  • The role involves overseeing the planning, implementation, and optimization of VoIP infrastructure to ensure high availability and performance.
  • Interconnects with external vendors and carriers are managed as part of this responsibility.
Key Responsibilities:
  • Vendor Management: Establish and maintain relationships with VoIP vendors, negotiating contracts, and ensuring service level agreements (SLAs) are met.
  • Collaborate with vendors for system upgrades, issue resolution, and overall service improvement.
  • Interconnects and Testing: Coordinate and manage interconnects between internal and external VoIP systems.
  • Develop and execute comprehensive testing strategies for interconnects to guarantee seamless communication.
  • Load Balancing: Implement and manage load balancing solutions between interconnects to optimize performance and ensure redundancy.
  • Troubleshoot and resolve load balancing issues to maintain continuous service availability.
  • Rate Card Creation: Develop and maintain accurate rate cards for VoIP services.
  • Analyze market trends and pricing strategies to remain competitive.
  • DID Management: Oversee the management of Direct Inward Dialing (DID) resources, ensuring proper allocation and utilization.
  • Implement and enhance DID provisioning processes.
  • Team Leadership: Lead a team of VoIP engineers, providing guidance on technical matters, project management, and vendor interactions.
  • Foster a collaborative and innovative work environment.
  • Security and Compliance: Implement security measures to safeguard VoIP infrastructure and ensure compliance with industry standards.
  • Conduct regular audits to assess security posture.
  • Documentation: Maintain comprehensive documentation for interconnect configurations, rate cards, DID allocations, and vendor agreements.
  • Ensure knowledge transfer within the team and contribute to organizational knowledge repositories.
Requirements:
  • Proven experience as a Manager in VoIP with expertise in Asterisk, SS7, and SIP.
  • Strong background in vendor management, interconnects, load balancing, rate card creation, and DID management.
  • Proficiency in negotiating contracts, SLA management, and vendor relationship building.
  • Familiarity with industry compliance standards and security protocols.
  • Exceptional leadership, communication, and problem-solving skills.
  • Previous experience in developing and executing testing strategies for VoIP systems.
Benefits:

If you possess the required skills and experience, we invite you to lead our dynamic team and contribute to the success of our VoIP initiatives and vendor relationships.

Apply Now

  • Position : Manager, Voice over IP (VoIP) and Vendor Management
  • Location : Lahore
  • Minimum Experience :
  • Job Type : FULL TIME
  • Openings : 1
  • Education :
  • Bachelor's degree in a relevant field (e.g., Telecommunications, Information Technology).

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