Customer Service Operations Manager

Call Center Leadership OpportunityDirect and coordinate the call center team to achieve operational objectives, oversee recovery initiatives, handle escalated customer inquiries, develop strategies to enhance customer interactions and sales conversions.Train, motivate and monitor call center representatives.Maintain and analyze call center performance...

Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience.You will be the key liaison to our UK client's customer service department therefore, you must have...

We are seeking a skilled Call Centre Operations Specialist to oversee the smooth operation of our call centre. The ideal candidate will have excellent communication skills, strong attention to detail and be able to work well under pressure.Job DescriptionMonitor real-time performance metrics, including wait times, dropped calls and agent productivity.Take...

We are seeking a skilled professional to fill the role of Assistant Customer Service Manager.Key Responsibilities:Demonstrate exceptional communication skills for successful customer engagement and relationship management.Maintain accuracy and precision when handling official documents.The ideal candidate should possess strong communication skills, have a...

As a seasoned IT professional, you will play a pivotal role in shaping the technology landscape of our organization.Job DescriptionThe successful candidate will be responsible for leading the implementation of global IT policies and procedures within their region. They will ensure seamless integration with corporate infrastructure and operations while...

Job Summary:We are seeking a highly skilled customer service professional to handle and respond to customer calls in a professional and effective manner.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work well under pressure. They will also be responsible for providing online support to customers...

Job Title: Team LeadAbout the Role:In this dynamic role, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery. This position involves overseeing daily operations, monitoring performance metrics, and fostering a positive and collaborative team environment.Key Responsibilities:Team...

Customer Service Representative / Social Media Response TeamDirect message the job poster from PTex Textile Mills SMC Pvt Ltd.Company DescriptionPTex Textile Mills SMC Pvt Ltd is one of Pakistan's emerging textile sourcing companies. Leveraging an extensive supplier base, vast experience, and market insight, we rapidly respond to evolving consumer and...

Our company is seeking skilled customer service representatives to work in a dynamic and supportive team environment.Job OverviewWe are a leading provider of consumer services, delivering exceptional experiences through our remote call center operations.ResponsibilitiesHandle inbound and outbound calls with professionalism and empathy, ensuring customer...

Direct message the job poster from RepMeUpProject Manager @ RepMeUp | Strategic Planning, Operational ManagementWe are looking for an Admin & Customer Support Specialist to manage administrative tasks, including email and phone correspondence, website and product updates (WordPress)Key Responsibilities:Responding to emails professionally and...