Complaints Case Manager

Complaint Resolution SpecialistWe are seeking an experienced specialist to lead our complaint resolution efforts.Responsibilities:Develop and implement strategies to improve complaint resolution rates, ensuring high levels of customer satisfaction.Analyze and resolve complex complaints, utilizing expertise in regulatory compliance and management.Collaborate...

Job Description">We are seeking a skilled professional to join our team as a Complaints Services Officer.This role involves handling customer complaints in a professional and timely manner. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail.Responsibilities:">">Register all new...

Register all new cases in the task management system received through different mediums.Follow up and correspond with clients via call and messages, gather requirements from them, and coordinate with internal departments for standard procedures.Conduct negotiation and confrontation calls with clients.Attend walk-in clients and address their grievances,...

Job Summary:This role will oversee the daily operations of the complaint email inbox, ensuring all emails are prioritized and addressed promptly. The ideal candidate will have excellent written and verbal communication skills, with a minimum of 5 years of experience in a similar role.The Main Responsibilities include:Directing and coordinating activities of...

**Job Summary**We are seeking a highly skilled Medical Case Manager to join our team. As a Medical Case Manager, you will be responsible for case management, hospital visits, and entry of case notes into the system.You will attend the hotline for initial approval, resolve hospital and client queries, and facilitate the Medical Team in ensuring timely...

Join to apply for the Complaint Coordinator role at K-ElectricJoin to apply for the Complaint Coordinator role at K-ElectricOur employees are our company's greatest asset - they are our real competitive advantage. We possesse immense power of innovation, immagination and a desire to attract and retain the best; provide them with encouragement, stimulus, and...

Role Overview:This role is a key position within the organization, responsible for managing high-severity complaints received from regulators, the Banking Ombudsman, and top-level escalations. The incumbent will ensure timely and comprehensive responses that are compliant with regulatory expectations and internal policies.Main Responsibilities:Direct and...

Job DescriptionA seasoned professional is sought to fill this critical role.Key Responsibilities:Evaluate complaints from regulatory bodies, ensuring adherence to standard rules and regulations.Analyze gas theft claims, obtaining relevant documents to ensure compliance with established procedures.Oversee evidence required to justify billings, preparing...

Job SummaryThe role of Customer Resolution Advisor is pivotal in managing customer complaints effectively and efficiently.Our ideal candidate should possess excellent communication skills, both verbal and written, to ensure seamless resolution of issues.Responsibilities:Customer Service Support: Provide timely assistance to customers through various...

Job OverviewWe are seeking a highly motivated Sales Executive to handle student and immigration cases. This role involves identifying skills, interests, and career goals of prospective students or clients.This position is ideal for individuals who are willing to learn and develop in their careers. If you possess excellent communication and organizational...