Customer Service Excellence Lead

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

Lead Market Technology Solutions Limited is running a BPO which handles UK based projects specifically in Personal Injury Claims.LMTS is seeking result-oriented candidates who can manage their own workload independently to ensure contribution to the company and within the team, for the position of Customer Care Representative.Ideal candidates should be quick...

Lead Market Technology Solutions Limited is a BPO that specializes in handling UK-based projects, particularly in Personal Injury Claims.We are seeking highly motivated individuals who can manage their workload independently and contribute to the company's success as Customer Care Representatives.Ideal candidates should be quick learners with strong...

Senior Customer Experience ManagerWe are seeking a seasoned professional to lead our customer experience efforts and drive business growth.Develop and execute comprehensive customer experience strategies to enhance loyalty and retention.Design and implement customer feedback programs to capture insights and inform decision-making.Establish and maintain...

Job SummaryThe role of Customer Service Representative involves providing exceptional customer experience through timely and effective communication.This position requires a proactive individual with excellent verbal and written skills, able to manage multiple calls and prioritize tasks efficiently.

Customer Service Manager Role OverviewThis role is a challenging and rewarding opportunity to lead customer service operations.

Team Lead Customer ServicesServaid Pharmacy (Pvt) Ltd., PakistanResponsible for handling the call center and delivery riders team.Ensure compliance with KPIs of the Home Delivery department.Achieve sales targets as per agreed plans.Handle inbound home delivery requests and customer queries and complaints.Coordinate with the delivery team at stores to ensure...

Role OverviewThis role requires strong leadership and communication skills to supervise a team of call center representatives.Key Responsibilities:Lead the team to achieve high-quality customer service and resolve customer issues efficiently.Monitor performance, provide feedback, and implement strategies for improvement.Onboard new team members and promote...

Service Excellence ManagerMaintain high standards of service quality, ensuring customer satisfaction and repeat business.Servicing electrical/electronic products requires a unique blend of technical expertise and interpersonal skills. As Service Excellence Manager, you will be responsible for overseeing the entire after-sales support process, from initial...

Customer Service Representative Job DescriptionWe are looking for a talented individual to provide exceptional customer service and support to our clients.This role involves handling customer inquiries, resolving issues, and providing solutions in a professional and courteous manner.The successful candidate will have excellent communication skills, a...