Customer Service Director

12 hours ago


Faisalabad, Punjab, Pakistan beBeeLeadership Full time 600,000 - 1,200,000

Job Overview

We are seeking an experienced Branch Manager to lead our customer service operations in Faisalabad, Pakistan.

Key Responsibilities:

  • Manage the customer care center to achieve all operational performance metrics by effectively managing daily operations.
  • Provide timely and accurate business intelligence reports to stakeholders.
  • Ensure technical skills of all team members are up-to-date and aligned with business requirements.
  • Implement and practice quality management standards.
  • Monitor departments and projects, holding them accountable for their individual performance.

Requirements:

  • Regular review of key processes to identify areas requiring optimization.
  • Excellent communication and customer handling skills.
  • Ability to develop business activities through existing relationships.

About This Role: As a Branch Manager, you will play a critical role in driving business growth and ensuring exceptional customer service. If you have a passion for leadership and a drive to succeed, this could be the ideal opportunity for you.

Location: Information Technology and Services - Faisalabad, PK



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