
Customer Service Director
12 hours ago
Job Overview
We are seeking an experienced Branch Manager to lead our customer service operations in Faisalabad, Pakistan.
Key Responsibilities:
- Manage the customer care center to achieve all operational performance metrics by effectively managing daily operations.
- Provide timely and accurate business intelligence reports to stakeholders.
- Ensure technical skills of all team members are up-to-date and aligned with business requirements.
- Implement and practice quality management standards.
- Monitor departments and projects, holding them accountable for their individual performance.
Requirements:
- Regular review of key processes to identify areas requiring optimization.
- Excellent communication and customer handling skills.
- Ability to develop business activities through existing relationships.
About This Role: As a Branch Manager, you will play a critical role in driving business growth and ensuring exceptional customer service. If you have a passion for leadership and a drive to succeed, this could be the ideal opportunity for you.
Location: Information Technology and Services - Faisalabad, PK
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