Guest Experience Manager

4 days ago


Hyderabad City Taluka, Pakistan Indus Hotel Hyderabad Full time
Job Title: Director of Marketing | Passionate Hospitality Student

Indus Hotel Hyderabad prioritizes delivering exceptional services and creating unforgettable experiences for our guests. We are committed to catering to diverse needs of business and leisure travelers in Pakistan.

Key Responsibilities:
  1. Oversight of daily front office operations to guarantee seamless guest experiences.
  2. Management of communication between guests and staff to address any concerns or issues.
  3. Ensuring front office staff adhere to high service standards by providing exceptional customer service.
  4. Accurate record-keeping and reporting of front office transactions and statistics.
  5. Cross-departmental collaboration to ensure cohesive guest experiences.
Requirements:
  • Essential office administration and front office management skills.
  • Strong customer satisfaction and customer service expertise.
  • Effective task prioritization and multitasking abilities.
  • Beneficial experience in the hospitality industry.
  • Bachelor's degree in Hospitality Management or related field.
Additional Information:

A full-time on-site opportunity exists at Indus Hotel Hyderabad in Pakistan. Successful candidates will possess excellent communication and leadership skills as hospitality students.



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