
Network Operations Executive
1 week ago
Job Description:
">- To ensure reliable network operations by maintaining service performance, provisioning new services, rectifying faults promptly, achieving migration targets, planning network expansions, resolving customer issues, and maintaining strict health, safety, and environmental compliance in the assigned area.
- To optimize customer experience and achieve set KPIs while ensuring 100% clearance of quality assurance and HSE audits within a specified timeframe.
Required Skills and Qualifications:
">- Bachelor's degree in Electrical Engineering, Electronics Engineering, Telecommunications Engineering, Computer Science, or Information Technology.
- Expertise in GPON/ADSL technologies, power plant operations, switching networks, and service KPI analysis.
- Proficiency in MS Office and database management.
- Strong analytical, communication, and team management skills.
Benefits:
">- A competitive compensation package.
- An inclusive and diverse work environment that values and uplifts every individual.
- A comprehensive benefits program including health insurance, retirement savings plan, and paid time off.
- Opportunities for career growth and professional development.
What You Need to Be Successful:
">- You are a motivated and results-driven professional with a passion for delivering exceptional customer experiences.
- You have excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- You are a problem-solver with a strong analytical mindset, able to identify and resolve complex issues.
- You are a team player who is committed to collaborative working and continuous improvement.
How Can You Express Your Talent:
">- By reducing service denials and repeats, ensuring timely fault rectification, and improving overall customer satisfaction.
- By achieving set migration targets, improving network reliability, and ensuring HSE compliance in all daily operations.
- By coordinating maintenance teams, resolving customer issues, and optimizing customer experience.
Seniority Level:
">Entry level
">Employment Type:
">Full-time
">Job Function:
">Other
">Telecommunications
"],-
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