Customer Service Operations Lead

Job Title: Call Center ManagerWe are seeking a seasoned professional to lead our customer service team.A bachelor's degree and excellent English communication skills are essential for success in this role.Applicants with prior experience and a strong track record of leadership will be given preference.Main Responsibilities:Team Leadership: Foster a positive...

Customer Service Excellence LeadJob Overview:The Customer Service Excellence Lead is responsible for managing the Call Center and Delivery Riders teams to deliver exceptional customer service. This includes ensuring compliance with key performance indicators (KPIs) for the Home Delivery department, driving sales targets in accordance with agreed plans, and...

Customer Service Rep / Limo Dispatcher Jobs in Lahore, PakistanJob Description:Dispatch Solutions Inc., a leading provider of innovative information services in Lahore, is seeking fresh graduates for the position of On Rotation Customer Service Rep/Limo Dispatcher. Join our dynamic team to help streamline operations and enhance customer experience in the...

OverviewAs a Customer Service & Operations Manager, you will serve as the face of New Hair Image - managing customer interactions across channels, guiding clients to the right services, and coordinating our team to deliver excellence. This is a leadership position with both hands-on and managerial responsibilities.Key ResponsibilitiesRespond to client...

Seeking a skilled customer service professional to lead a campaign driving business growth and profitability.Key Responsibilities:Develop proposals securing new contracts and offers of work.Ensure successful bids at competitive prices.Eligibility Criteria:Fluency in spoken and written English.Extensive experience in the relevant field.Job...

Company DescriptionEFU Life is the leading Life and Health Insurer and Family Takaful operator in the private sector of Pakistan. Established in 1992, EFU Life has built a trusted brand providing comprehensive financial planning and protection solutions. The company is dedicated to cultivating an environment that promotes growth, nurtures talent, and drives...

Bachelor's degree in any field; fresh graduates are encouraged to applyJob Description:Dispatch Solutions Inc., a leading provider of innovative information services in Lahore, is seeking fresh graduates for the position of On Rotation Customer Service Rep/Limo Dispatcher. Join our dynamic team to help streamline operations and enhance customer experience in...

We are seeking an experienced Manager to oversee the daily operations of our Call Centre. The ideal candidate will have a strong background in customer service management, excellent communication skills, and the ability to motivate team members.Key Responsibilities:Forecasting call volumes and adjusting staffing levels accordinglyMaintaining an efficient...

Job Title: Customer Service LeaderWe are seeking an experienced Customer Service Leader to oversee the delivery of exceptional customer experiences across various international brands. This key role will involve developing and implementing strategies to improve quality of service, productivity, and profitability.Key Responsibilities:Lead a team of customer...

About this RoleLead doorstep repair strategy and execution for Evee's service across 10+ cities in Pakistan.Oversee daily operations of technicians, coordinating with warehouse and inventory teams to optimize inventory levels based on forecasted needs.Key Responsibilities:Ensure day-to-day operations for technicians across Pakistan run smoothly.Monitor and...