Salon Manager Position Open
2 days ago
We are seeking a highly experienced and dedicated Female Salon Manager to oversee the daily operations of our salon. The ideal candidate will have a background in administration, preferably with salon management experience.
The successful candidate will be responsible for delivering exceptional customer service, managing staff, and maintaining a clean, organized, and welcoming environment for clients.
Main Responsibilities:
- Customer Service Delivery:
- Provide exceptional customer service to all clients, ensuring a professional and friendly atmosphere.
- Address client inquiries, complaints, and feedback promptly and effectively to ensure customer satisfaction.
- Staff Supervision and Training:
- Oversee staff schedules, manage hiring and day-off requests.
- Ensure all team members are well-trained and performing efficiently.
- Floor Maintenance and Inventory:
- Monitor the salon floor, ensuring all equipment is in working order.
- Address any maintenance needs promptly to keep operations smooth.
- Manage incoming and outgoing stock, track inventory levels, and order supplies when needed.
- Salon Performance and Client Satisfaction:
- Maintain a clean, organized, and welcoming environment for clients.
- Monitor overall salon performance and client satisfaction.
Requirements:
- Experience: Background in administration, with salon management experience preferred.
- Skills: Strong communication, interpersonal, and customer service skills.
- Appearance: Must be presentable and wear appropriate attire on the premises.
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