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Advertising Sales and Support Specialist
2 weeks ago
10 BTI Solutions, Inc. is seeking an experienced Advertising Sales and Support Specialist to join our team. As an Advertising Sales and Support Specialist, you will be responsible for providing end-to-end full support to our Sales representatives, including RFP responses, media planning, post-sale kick-off, and management of campaign insights & reports.
Your role will also involve serving as the lead contact for all day-to-day client communication, ensuring timely issue resolution and maintaining strong knowledge of our platform and offerings. You will collaborate with our Marketing team to develop custom ideation and marketing solutions, providing specific overviews of client objectives and goals.
We are looking for confident individuals who have prior experience focused on delivering excellent customer service, driving campaign performance, and achieving successful renewal rates. You must be able to demonstrate a deep understanding of the digital advertising space, with knowledge of programmatic landscapes and the ability to communicate effectively with internal teams across product and operations.
In this role, you will educate and guide new and existing clients on best practices, onboard new clients, and proactively address areas where improvement is needed.