Service Operations Lead

A Brief OverviewThe role of an Order to Cash Service Delivery Lead involves managing and driving operations across the Pakistan market-region. This includes leading a team responsible for managing billing processes across Pakistan, monitoring and ensuring Service Level Agreements (SLAs) and OKRs are consistently met, and championing operational excellence...

Get AI-powered advice on this job and more exclusive features.Founded in 1998, A.J Worldwide Service Pakistan is a leading freight forwarding company that specializes in air, sea, and road transportation services. With a dedicated team, we offer tailor-made temperature-controlled solutions to meet our customers' logistics needs. Contact us at hr@ajwwpk.com...

Job SummaryThe Regional Manager will lead a team of professionals to deliver exceptional service to clients. The ideal candidate will have a proven track record of success in operations management and excellent communication skills.Main Responsibilities:Oversee client services operations to meet SLAs.Supervise staff to ensure efficient resource allocation...

Job DescriptionWe are seeking a highly skilled professional to oversee our service operations in the region. The successful candidate will be responsible for managing client services, supervising staff, and ensuring total customer satisfaction.Key Responsibilities:Manage client services operations efficiently and effectively to meet service level agreements...

IT Operations LeadThe ideal candidate will be responsible for overseeing the entire IT operation, managing IT staff, and ensuring the security of IT systems.Key Responsibilities:Oversee daily IT operations to ensure smooth running of systemsManage a team of IT professionals to achieve organizational goalsEvaluate and implement new technologies to improve...

About the OpportunityThe company is embarking on an exciting journey to serve customers across Pakistan. This adventure began in the bustling hub of our delivery heroes, vendor partners, suppliers, and passionate home chefs, all united by the dream of delivering joy through food and more. Together, we face challenges, bring innovations, and with unwavering...

Join us as a Care Coordinator and play a vital role in delivering exceptional customer service.About the RoleLeads a team of customer support professionals in providing timely and effective responses to customer queries and calls.Monitors staff attendance and develops contingency plans for leaves, ensuring seamless service delivery.Manages key projects to...

Job SummaryWe are seeking a highly motivated Order to Cash Service Delivery Lead to manage and drive operations across the market-region.This role will be based in Karachi, Pakistan, and reports to the Head, O2C (APAC).

Job Title: Automotive Operations LeadWe are seeking a highly skilled professional to oversee the daily activities of our automotive service center.Key Responsibilities:Manage Auto Workshop Operations: Ensure smooth and efficient operation of the service center, including team management and workflow optimization.Customer Relation Issues: Resolve customer...

Job DescriptionWe are looking for a talented Retail Operations Lead to oversee the management of retail channels and drive business growth. This role requires strong leadership and analytical skills, with the ability to analyze complex data sets and make informed decisions.Key ResponsibilitiesDevelop and implement operational strategies to optimize retail...