Home Building Liaison

6 days ago


Lahore, Punjab, Pakistan Studywise Full time
Job Description

Overview:

Studywise is seeking a skilled Client Engagement Specialist to be the primary point of contact for potential clients. The ideal candidate will possess exceptional communication skills, the ability to build rapport, and a proactive approach to converting leads into qualified appointments.

Key Responsibilities:

  1. Contact and engage with existing leads through various channels.
  2. Understand clients' home building requirements, budgets, and timelines.
  3. Address client inquiries and concerns in a timely manner.
  4. Schedule qualified appointments for the sales team.
  5. Maintain accurate records of client interactions in the CRM system.
  6. Meet and exceed performance targets.
  7. Stay up-to-date on industry trends and company offerings.
  8. Effectively utilize lead management tools and systems.

Requirements:

  • Experience: 2-3+ years in a customer-facing role.
  • Education: Bachelor's degree in English Literature or a relevant field.
  • Language Proficiency: Native or near-native fluency in English with excellent written, verbal, and spoken communication skills.
  • Demonstrated ability to communicate with a clear, neutral Australian accent.
  • Excellent grammar, vocabulary, and pronunciation.
  • Proven experience in customer service or sales, preferably in real estate or construction (advantageous).
  • Technical Skills: Proficiency in using lead management tools and Microsoft Office Suite.

Personal Attributes:

  • Strong interpersonal and communication skills.
  • Excellent organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Ability to learn at a fast pace.
  • A proactive approach to process optimization and willingness to adapt to technology-driven solutions.


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