Voice Program Representative

7 days ago


Islamabad, Islamabad, Pakistan ibexl Full time

About ibex

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We are a company dedicated to providing exceptional customer experiences through our Voice Program. Our mission is to deliver outstanding service to our U.S.-based clients while fostering a positive work environment.

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Our Ideal Candidate

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We seek a highly skilled and motivated individual who can excel in our fast-paced environment. Our ideal candidate has strong verbal communication skills, excellent problem-solving abilities, and a passion for delivering exceptional customer experiences.

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Responsibilities

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  • Provide timely and effective responses to customer inquiries.">
  • Assist customers with item purchases through our ecommerce website.">
  • Collaborate with internal teams to resolve complex customer issues.">
  • Stay up-to-date with system information, process changes, and future updates.">
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Requirements

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To succeed in this role, you should possess:

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  • ">
  • O Levels/Intermediate or higher qualifications.">
  • Excellent written and verbal English communication skills.">
  • Proficiency in MS Office, particularly MS Excel and MS Word.">
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Benefits

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We offer a comprehensive benefits package, including medical insurance, permanent employment status, provident fund, internal job opportunities, annual leaves, leaves encashment, referral bonus, and company pick & drop.



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