Transformative Customer Experience Specialist

10 hours ago

Karachi, Sindh, Pakistan beBeeCustomer Full time 900,000
Customer Service Representative

We are seeking exceptional individuals who can transform the customer experience with their wit and customer-centric approach. In this role, you will provide satisfactory solutions to a diverse range of customer queries through written communication and maintain a positive attitude.

Key Responsibilities:
  • Assist customers with their purchases made through our e-commerce website.
  • Deliver exceptional customer service aligned with performance objectives and core values.
  • Respond promptly to customer inquiries via email and chat.
  • Handle customer interactions in a friendly, efficient, and attentive manner.
Required Skills and Qualifications:
  • O Levels/Matriculation or above.
  • Excellent written and verbal English communication skills.
  • Must have at least 40 WPM typing speed.
  • Proficiency with MS Office, especially MS Excel and MS Word.

This is an entry-level full-time position offering a unique opportunity to contribute to our team's success. As a Customer Service Representative, you will work closely with our clients to deliver outstanding customer experiences.

Benefits:
  • Medical insurance & OPD.
  • Provident fund with investment options.
  • Leave encashment.
  • Annual leaves.
  • On-the-job training.
  • Two days off per week.
  • Ergonomic furniture and infrastructure.
  • Referral rewards.
  • Annual increment.
  • Conveyance and loan facilities.
  • Employee appreciation programs.

The ideal candidate is a keyboard wizard with quick problem-solving skills to deliver outstanding customer service. If you are passionate about providing exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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