A Key Player in Client Relations

2 weeks ago

Islamabad, Islamabad, Pakistan beBeeJuniorAccountManager Full time
Junior Account Manager Job Description

We are seeking a detail-oriented and proactive Junior Account Manager to join our team. This role involves assisting in the day-to-day management of key telecom clients, coordinating engagements, and supporting commercial growth activities.

Key Responsibilities:

  • Act as a liaison between internal teams and clients to track project deliverables, resolve issues, and align on priorities.
  • Prepare and maintain client reports, billing updates, SLAs, and project documentation.
  • Support the preparation of proposals, change requests, and pricing documents for client B2B services.
  • Help monitor contract obligations, renewal cycles, and compliance with service-level agreements.
  • Maintain and update the account pipeline and opportunity tracking within internal CRM systems.
  • Participate in regular status meetings, steering committees, and workshops with stakeholders.
  • Educate senior leadership on potential risks or service gaps in a timely and constructive manner.

Required Qualifications:

  • Bachelor's degree in Business Administration, Telecommunications, or Information Technology.
  • 1–2 years of experience in a client-facing, telco, or B2B support role.
  • Familiarity with telecom enterprise services is a strong advantage.
  • Strong interpersonal and communication skills, both written and verbal.
  • Proficient in MS Office (Excel, PowerPoint) and CRM tools.

Preferred Attributes:

  • Prior exposure to similar projects or accounts in Pakistan.
  • Understanding of RFP/RFQ processes, managed services models, or enterprise SLAs.
  • Ability to analyze usage reports, track KPIs, and support QBRs.

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