Service Delivery Specialist

19 hours ago


Karachi, Sindh, Pakistan beBeeService Full time 800,000 - 1,200,000

Job Summary

We are seeking a skilled Service Delivery Manager to join our team. This is a unique opportunity to utilize your expertise in customer service, research and analysis to drive business growth.

Key Responsibilities:

  • Resolve customer issues promptly and effectively monitor ticket progression.
  • Collaborate with international clients from various regions to deliver exceptional service.
  • Provide timely feedback to customers through multiple communication channels.
  • Develop calculations based on order size and requirements.

Requirements:

  • 2-4 years of experience in customer services, research and analysis.
  • Fluent English verbal and written communication skills.
  • Proficiency in Ms. Excel and customer satisfaction.
  • Supply chain management and marketing skills.

Education: BBA/MBA (Marketing/Supply Chain) or equivalent qualification.

About the Role:

This is an exciting opportunity to work with a global company that delivers business solutions to its clients. As a Service Delivery Manager, you will be responsible for driving business growth and delivering exceptional service to our customers.

What We Offer:

A challenging and rewarding role in a dynamic environment. Opportunities for professional growth and development. Collaborative and supportive team culture.



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