Client Success Manager

19 hours ago


Lahore, Punjab, Pakistan The Avenair Full time
About The Position

We are seeking a highly motivated and experienced Client Relationship Officer (CRO) to join our team at The Avenue Air in Lahore's Gulberg III area. As a CRO, you will be responsible for building and maintaining strong relationships with clients, ensuring their expectations are met and exceeded.

Main Responsibilities:
  1. Client Communication: Engage with clients to understand their needs and preferences regarding high-rise properties.
  2. Issue Resolution: Respond to customer inquiries, resolve issues promptly, and provide excellent service to enhance customer satisfaction.
  3. Cross-Functional Collaboration: Work closely with the sales team to ensure seamless communication and service delivery to clients.
  4. Continuous Improvement: Collect customer feedback and collaborate with the team to implement enhancements and improve service quality.
Necessary Qualifications:
  1. Relevant Education: Bachelor's degree in a relevant field such as Business Administration, Marketing, or Communications.
  2. Industry Experience: Prior experience in real estate is essential to effectively interact with clients.
  3. Customer-Facing Skills: Excellent communication and interpersonal skills are required to handle customer interactions professionally.
  4. Adaptability: Ability to thrive in a fast-paced environment and manage multiple clients simultaneously.
  5. Attention to Detail: Strong problem-solving skills and attention to detail are necessary to deliver high-quality results.


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