
Customer Experience Director
7 days ago
We are seeking a highly skilled professional to manage the customer life cycle, including product proposition enhancement and backend transaction processing. This involves leading and providing strategic guidance to the product development unit and operations team.
Key Responsibilities:- Lead and provide operational guidance to the product development, client services unit, and operations team.
- Collaborate with relevant stakeholders to drive digitization initiatives for these areas.
- IDentify opportunities to enhance the product offering.
- Create and enhance the customer service mandate.
- Foster synergies between client-facing units to bring cohesion in Customer life cycle management.
- Leverage technological interventions to implement workflow automation.
- Ensure smooth functioning and improve business processes, internal controls, and resource utilization.
- Maintain compliance with relevant local laws, rules, regulations, policies, and procedures.
- Solid understanding of wealth management propositions and its operations.
- Proven track record of managing operational activities in investment operations.
- Well-versed in customer service life cycle management.
- Strong negotiation, influencing, and facilitation skills.
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Customer Experience Director
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the RoleWe are seeking a highly experienced and motivated Customer Experience Director to join our team. In this role, you will be responsible for leading our customer experience strategy and ensuring that our customers receive the best possible experience.Your primary responsibility will be to develop and implement a customer-centric approach to...
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Customer Experience Director
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Experience Enhancement">The Customer Experience Director is responsible for driving customer satisfaction and loyalty in a retail store. Key responsibilities include developing and implementing customer experience strategies, leading store staff, and monitoring customer feedback.">Main Responsibilities">">Customer Experience Strategy: develop and...
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Customer Service Director
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob SummaryWe are seeking a skilled Customer Service Director to lead our service process team. As a key member of our organization, you will be responsible for ensuring exceptional customer experiences through efficient and effective service delivery.
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Customer Relationship Director
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are seeking a Customer Relationship Director to lead our sales team. In this role, you will be responsible for building and maintaining strategic customer relationships, achieving sales targets, and ensuring customer satisfaction.The ideal candidate will have a minimum of 5 years of sales management experience and a proven track record of sales growth and...
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Employee Experience Director
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeThe Employee Experience Director will lead the development and implementation of programs that enhance employee engagement, retention, and overall well-being. Key responsibilities include analyzing employee needs, creating training programs, and implementing a performance management system.Requirements:Master's Degree in Human Resources or related...
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Customer Service Director
1 week ago
Karachi, Sindh, Pakistan 14th Street Pizza Co. Full timeJob Overview14th Street Pizza Co. seeks an experienced Customer Service Director to lead our customer service team in providing exceptional support and resolving complex inquiries.ResponsibilitiesPolicy Development: Collaborate with the management team to develop and update customer service policies and procedures that align with company goals.Expectation...
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Student Experience Director
6 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Student Experience DirectorWe are seeking an experienced and innovative professional to lead our student experience team. As a key member of our leadership, you will be responsible for developing and implementing strategies to enhance the overall quality of the students' experience.Key Responsibilities:Servicing Students: Develop services that...
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Customer Service Operations Director
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Customer Service Operations DirectorThis role is responsible for overseeing the daily operations of a call center, ensuring all activities run smoothly and efficiently.The successful candidate will be accountable for promoting a professional image of the organization, providing supervision, guidance, coaching, recognition, motivation, and training...
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Customer Experience Coordinator
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Description:We are looking for a highly motivated Customer Experience Coordinator to join our team. As a Customer Experience Coordinator, you will be responsible for ensuring that our customers have a seamless onboarding experience.Your primary responsibilities will include coordinating with customers during the onboarding process, addressing queries,...
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Customer Experience Lead
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the RoleWe are seeking a skilled and experienced professional to fill the role of Lead Claims and Customer Success Representative. This position requires strong leadership skills, excellent communication abilities, and a deep understanding of customer experience principles.Key Responsibilities:Develop and implement strategies to improve customer...