Labor Operations Manager

2 weeks ago

Saddar Town, Pakistan beBeeSupervisor Full time 6,000,000 - 8,000,000
Job Title: HR Shift Supervisor

We are seeking a seasoned professional to oversee labor management and client relations.

The successful candidate will ensure all operations adhere to client instructions and Standard Operating Procedures (SOPs).

Key Responsibilities:
  • Labor Management:
    • Supervise daily activities of labor on assigned shifts.
    • Ensure staff adherence to client-specific SOPs and guidelines.
    • Address labor-related issues or conflicts during the shift.
    • Conduct regular performance evaluations and provide feedback.
  • Client Management:
    • Serve as primary point of contact for client representatives.
    • Ensure client requirements are clearly understood and met.
    • Address and resolve client concerns or issues promptly.
    • Provide regular updates on labor performance and other relevant matters.
  • Operational Oversight:
    • Monitor compliance with client-specific procedures and safety protocols.
    • Implement operational procedures to optimize efficiency and productivity.
    • Prepare accurate shift reports, including labor hours, incidents, and client interactions.
  • Training and Development:
    • Train staff on client-specific SOPs and best practices.
    • Conduct refresher training sessions as needed.
    • Identify opportunities for staff development and improvement.
  • Problem-Solving:
    • Proactively identify potential issues and implement solutions.
    • Handle emergency situations effectively.
  • Administrative Duties:
    • Complete necessary documentation and reporting.
    • Maintain records of staff attendance, performance, and client feedback.

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