Customer Support Operations Lead

Job Title: Customer Experience Operations LeadAbout the RoleWe are seeking an experienced and skilled professional to oversee daily customer experience operations. As a Customer Experience Operations Lead, you will be responsible for ensuring a professional and customer-friendly environment, as well as driving targets and improving overall service...

Customer Service Leadership OpportunityThe Assistant Manager will lead a team focused on continuous improvement and delivering exceptional user experiences.Key Responsibilities:Center Performance Management: Manage daily operations, meet performance targets for speed, efficiency, sales, and quality, forecast, analyze, and report Key Performance Indicators...

Assistant Manager of Customer SupportWe are seeking a dedicated professional to oversee customer support operations and ensure exceptional service delivery.Key Responsibilities:Oversee customer support operations.Manage and communicate with customers via email to resolve inquiries and issues promptly.Collaborate with other departments to enhance service...

Spantronics Pvt Ltd is looking for energetic Customer Support Representatives who will play an important role in achieving customer acquisition target and revenue growth. Below are the responsibilities of this role:Work under the supervision of team leads and Operation Manager and adhere to the procedures and guidelines of the project.Participate in the...

This role requires a strong leader who can drive operational excellence, optimize customer interactions, and ensure the highest levels of satisfaction.The ideal candidate will oversee the customer support agents, implement best practices, and enhance processes related to KYC compliance, booking coordination, payment resolution, and dispute management.Key...

**Team Lead Customer Service Representative Opportunity**We are seeking a highly motivated and results-driven Team Lead to oversee a group of Customer Service Representatives (CSRs) in telecommunications sales campaigns. As a Team Lead, you will be responsible for managing day-to-day operations, ensuring team members meet or exceed performance targets, and...

Bachelor's degree in Business Administration, Accounting, or a related fieldWe are a leading International Freight Forwarding Company specializing in logistics services to and from Pakistan. We are seeking a dedicated Assistant Manager of Customer Support with 3 years of experience in the accounting industry to join our dynamic team in...

Job Title: Operations ManagerWe are seeking a highly motivated and experienced Operations Manager to lead our customer support team.About the Role:The successful candidate will be responsible for managing the daily operations of our support center, including setting and meeting performance targets for speed, efficiency, sales, and quality. They will also be...

The Assistant Manager CS role is a challenging opportunity for an experienced professional to lead and manage the daily operations of a support center.Key ResponsibilitiesPerformance Management: The successful candidate will be responsible for managing the daily operations of the support center, setting and meeting performance targets for speed, efficiency,...

Job DescriptionWe are seeking a highly motivated and results-oriented Team Lead to manage a group of Customer Service Representatives (CSRs) engaged in outbound and inbound telecommunications sales campaigns. As a Team Lead, you will be responsible for overseeing the day-to-day operations of the team, ensuring they meet or exceed performance targets, and...