Customer Experience Lead

1 week ago

Lahore, Punjab, Pakistan beBeeCustomerService Full time 35,000 - 55,000
Job Opportunity

This is a leadership role as the face of our organization, managing customer interactions across channels, guiding clients to suitable services, and coordinating our team for excellence.

The ideal candidate will have strong leadership capability, excellent communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Respond to client queries via call, social media, and in-person.
  • Guide customers on hair solutions, services, and products.
  • Maintain and update customer records.
  • Lead front-desk operations and ensure a welcoming environment.
  • Supervise and coordinate with team members to maintain service standards.
  • Resolve client issues or complaints with professionalism.
Requirements:
  • 2–3 years of customer service experience (preferably in salon, beauty, or retail).
  • Strong communication skills—spoken and written.
  • Ability to multitask, stay organized, and manage pressure calmly.
  • Confident, patient, and presentable with a client-first mindset.
Preferred:
  • Experience working with local clientele.
  • Knowledge of haircare services and products.

  • Customer Experience Lead

    3 weeks ago

    Lahore, Punjab, Pakistan Stylo Pvt Ltd Full time

    This position will be responsible for designing and driving Company's end-to-end customer care strategy, ensuring seamless, consistent and brand-aligned service delivery across all touchpoints. This role will oversee issue resolution, refunds, returns and escalations, while building robust post-sales support processes that strengthen customer trust. By...

  • Customer Experience Ambassador

    1 week ago

    Lahore, Punjab, Pakistan beBeeCustomer Full time 1,000,000 - 1,500,000

    Job Title: Customer Experience AmbassadorThis role involves collaborating with the customer support team to drive lead conversion rates, address customer complaints, and manage inbound & outbound calls.Key Responsibilities:Enhance lead conversion rate from various channels, including social media, website, Whatsapp, and BTL activities.Resolve customer...

  • Customer Experience Manager

    7 days ago

    Lahore, Punjab, Pakistan beBeeMarketing Full time 800,000 - 1,500,000

    Customer Service CoordinatorWe are a leading provider of online Quranic knowledge to students of various ages and backgrounds. The majority of our students hail from English speaking countries.Establishing connections with online tutoring prospects and customersOrganizing virtual classesCoordinating learning experiences between students and tutorsEmail...

  • Customer Experience Manager

    1 week ago

    Lahore, Punjab, Pakistan beBeeCustomerService Full time $40,000 - $80,000

    We are a leading provider of online Quran tutoring services to students of any age.Job OverviewThis is an exciting opportunity for a highly skilled Customer Service Coordinator with additional managerial responsibilities to join our team. The selected candidate will handle calls related to online tutoring and provide great customer satisfaction...

  • Customer Experience Specialist

    7 days ago

    Lahore, Punjab, Pakistan beBeeCustomerService Full time 20,000 - 30,000

    Customer Service Role OverviewWe are seeking experienced customer service professionals to join our team in a dynamic and fast-paced environment.To succeed in this role, you should have at least six months of experience in customer-facing positions, with strong communication skills and the ability to work under pressure.The ideal candidate will be a...

  • Customer Experience Specialist

    1 week ago

    Lahore, Punjab, Pakistan beBeeCustomer Full time 600,000 - 1,200,000

    Customer Service ExpertWe are seeking a skilled professional to handle customer inquiries and resolve issues efficiently. In this role, you will be responsible for:Key ResponsibilitiesEngaging with customers through various channels to improve lead conversion rates.Addressing and resolving customer complaints and issues in a timely manner.Managing inbound...

  • Travel Consultant

    1 week ago

    Lahore, Punjab, Pakistan Experience Umrah Full time $30,000 - $50,000 per year

    About the Role: A US-based travel agency is looking for enthusiastic and motivated individuals to join our Lahore DHA office as Travel Consultants. You will play a key role in selling Travel Packages including Umrah and international airline tickets, ensuring clients receive excellent service and a smooth travel experience. Key Responsibilities:Handle leads...

  • Customer Experience Manager

    1 week ago

    Lahore, Punjab, Pakistan Drip | Coffee Bakery Kitchen Full time 104,000 - 130,878 per year

    **Job Description: Customer Experience (CX) ManagerCompany: Drip CafeLocation: Lahore, PakistanJob Type: Full-Time, On-Site**About Drip Cafe:Drip is more than just a place to get great coffee and food and baked delights; it's a destination for creating memorable moments and unwinding from the stressors of life. We are dedicated to providing an unparalleled...

  • Customer Experience Manager

    2 days ago

    Lahore, Punjab, Pakistan Metro Pakistan Full time 1,200,000 - 3,600,000 per year

    Company DescriptionMETRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and...

  • Customer Experience Manager

    2 days ago

    Lahore, Punjab, Pakistan METROMAKRO Full time 900,000 - 1,200,000 per year

    Company Description METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and...