
Customer Support Director
3 days ago
- Resolve Service Issues Efficiently: Provide timely and effective resolutions to client inquiries related to student visa and migration services.
- Notify Management of Complex Concerns: Proactively inform management about complex client concerns and their resolutions to ensure seamless service delivery.
- Maintain a Client-Centric Environment: Foster a positive and supportive team culture that prioritizes client satisfaction and needs.
- Adhere to Established Policies and Procedures: Ensure adherence to company guidelines and protocols to maintain consistency in service delivery.
- Identify New Business Opportunities: Leverage client interactions to identify and develop new business opportunities that align with the company's goals.
- Apply Problem-Solving and Time Management Skills: Utilize effective problem-solving and time management skills to deliver high-quality client services efficiently.
- Collaborate in Risk Assessment and Mitigation Activities: Participate in risk assessment and mitigation activities to minimize potential risks and ensure service continuity.
- Develop Process Improvements: Identify areas for process improvement and implement changes to enhance service efficiency and effectiveness.
- Provide Guidance to Junior Staff Members: Offer guidance and support to junior staff members to ensure they have the necessary skills and knowledge to perform their roles effectively.
- Participate in Educational Workshops and Training Sessions: Engage in ongoing professional development through workshops and training sessions to stay updated on industry trends and best practices.
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Support Services Director
5 days ago
Saddar Town, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeSybrid (Pvt) Ltd, a Lakson Group Company, is hiring a Support Services Director to lead our contact centre technical support operations. The ideal candidate will have a proven track record of achieving high levels of service delivery, while maintaining a focus on customer satisfaction and employee engagement.This role involves overseeing all aspects of the...
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Saddar Town, Pakistan Wackenhut Pakistan (Pvt) Ltd Full timeKey ResponsibilitiesScheduling meetings and documenting proceedings with utmost care.Maintaining accurate records of assigned tasks to ensure seamless workflow.Providing administrative support to the Director, including coordinating director's administrative work.Ensuring effective communication through timely responses to calls and emails.Traveling as...
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Director of Customer Engagement
5 days ago
Saddar Town, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeJob OverviewAt Sybrid (Pvt) Ltd - A Lakson Group Company, we are committed to delivering exceptional customer experiences through innovative sales strategies. As the Director of Customer Engagement, you will play a critical role in shaping our customer engagement approach, focusing on building long-term relationships with clients and driving business...
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Customer Experience Director
5 days ago
Saddar Town, Pakistan HRSI Full timeAbout the RoleThe Customer Experience Director will be responsible for managing a team of Customer Service Officers, ensuring effective order management, and providing guidance on customer expectations and requirements.Responsibilities:Lead a team of 8 Customer Service Officers, focusing on retention and staff development.Collaborate with Business Units to...
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Director of Customer Experience
5 days ago
Saddar Town, Pakistan Wellbeinggreen Full timeWellbeinggreen is a leading company in the customer service industry, dedicated to delivering exceptional experiences for our customers.Job Description:We are seeking a Director of Customer Experience to lead our customer service team and drive sales growth.The successful candidate will have a strong background in customer service, sales, and marketing, with...
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Customer Support Lead
5 days ago
Saddar Town, Pakistan Global Marine Safety Services Inc (Hosuton) Full timeJob DescriptionWe are seeking an experienced Sales Account Manager to join our team at Global Marine Safety Services Inc (Houston). This is a fantastic opportunity for a motivated and results-driven individual to play a key role in building our business activities and delivering exceptional customer support.The ideal candidate will have excellent...
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Customer Support Team Lead
5 days ago
Saddar Town, Pakistan Softech Microsystems Full timeCustomer Support Team LeadWe are seeking a highly motivated individual to lead our customer support team at Softech Microsystems. This key role will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Providing timely and professional responses to customer inquiries and resolving...
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Director of Operations
5 days ago
Saddar Town, Pakistan KMA Education Board Full timeOur organization, KMA Education Board, seeks a highly skilled Administrative Manager to support its operations across primary, secondary schools and college.About the Role:The successful candidate will provide administrative support to the Director and Principals, ensuring seamless execution of educational programs.We are looking for an individual with...
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Transportation Director
5 days ago
Saddar Town, Pakistan MAMQ Logistics Full timeTransportation DirectorMAMQ Logistics is looking for a Transportation Director to lead its transportation operations. This role involves developing and executing strategic plans to improve efficiency, reduce costs, and enhance customer satisfaction.The Transportation Director will be responsible for overseeing the entire transportation process, from load...
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Marketing Director
7 days ago
Saddar Town, Pakistan Jagah Online Full timeWe are looking for a Marketing Director to join our team at Jagah Online.ResponsibilitiesDevelop and implement marketing strategies to drive business growth and revenue.Lead market research, competitor analysis, and customer insights to inform marketing decisions.As Marketing Director, you will work closely with the CEO and other senior leaders to align...
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Business Development Director
5 days ago
Saddar Town, Pakistan Car Junction Ltd Full timeJob Title: Business Development DirectorAs a key member of the management team, this position will focus on guiding the sales and customer support teams to achieve business growth and improvement.Main Responsibilities:Develop and implement strategies for business development and expansion.Provide guidance and training to sales and customer support staff to...
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Administrative Director
4 days ago
Saddar Town, Pakistan KMA Education Board Full timeKMA Education Board is seeking an experienced Administrative Manager to lead our team. This role requires exceptional organizational skills and the ability to work collaboratively with various stakeholders.About the Team:We are a dynamic educational organization with a reputation for excellence.This position offers an opportunity to make a meaningful...
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Executive Assistant to the Director
5 days ago
Saddar Town, Pakistan KMA Education Board Full timeKMA Education Board is committed to providing an exceptional learning environment for our students. As an Administrative Manager, you will play a vital role in supporting our educational goals.About the Organization:We are a dynamic educational organization with a reputation for excellence.This position offers an opportunity to make a meaningful contribution...
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Sales Director
3 days ago
Saddar Town, Pakistan Hoora Group of Companies Full timeSales DirectorAchieving regional sales objectives requires providing insights and recommendations to inform strategic plans and reviews. Key responsibilities include implementing standards for production, productivity, quality, and customer service, resolving problems, identifying trends, and improving the regional sales system.Remaining up-to-date with...
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Director of Sales and Marketing
5 days ago
Saddar Town, Pakistan Outsource Consultants Full timeAbout the OpportunityThis is an exciting opportunity to join our team as a Director of Sales and Marketing, driving IT sales growth through strategic planning and execution. As Assistant Vice President Sales, you will be responsible for developing and executing sales strategies to drive incremental product growth through various...
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Administrative Support Manager
5 days ago
Saddar Town, Pakistan Institute of Business Administration (IBA) Full timeInstitute of Business Administration (IBA) is seeking a skilled professional to serve as an Executive Secretary to the Director of Finance.Job Overview:This role involves providing administrative support to the Director of Finance, ensuring a seamless day-to-day operation of the office.Key Responsibilities:Provide high-level secretarial services, including...
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Customer Support Associate
5 days ago
Saddar Town, Pakistan ibex Full timeCustomer Relations SpecialistAt ibex, we pride ourselves on delivering innovative business process outsourcing (BPO) solutions that drive superior customer experiences. With a global CX delivery center model consisting of 35 operations facilities around the world, we are well-equipped to handle diverse client needs across various industries.Key...
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Quality Assurance Officer Director
5 days ago
Saddar Town, Pakistan Wackenhut Pakistan (Pvt) Ltd Full timeAbout the RoleThis position requires a highly organized and detail-oriented individual to provide administrative support to the Director.Responsibilities include coordinating director's administrative work, responding to calls and emails in a timely manner, and traveling as required.The ideal candidate will have demonstrated ability to work diligently,...
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Personal Assistant to Director Finance
5 days ago
Saddar Town, Pakistan Institute of Business Administration (IBA) Full timeAs a key member of the Institute of Business Administration (IBA) team, the Executive Secretary to the Director of Finance plays a vital role in supporting the Director's daily activities.Key Responsibilities:Manage the Director's schedule, arranging meetings and coordinating travel arrangements.Prepare confidential documents and maintain accurate office...
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Customer Acquisition and Retention Director
5 days ago
Saddar Town, Pakistan Rock Solution Full timeRock Solution is hiring a highly skilled Tele-sales Verification Manager to drive sales growth and customer satisfaction.About the PositionThe successful candidate will have a strong understanding of sales performance enhancement strategies and be able to effectively communicate with customers.Main Tasks:Develop and implement sales strategies to meet...