IT Service Delivery Manager

3 days ago


Saddar Town, Pakistan Feroze Textile Industries Full time

Feroze Textile Industries is looking for an experienced IT Service Delivery Manager to lead our IT service delivery function. In this role, you will be responsible for ensuring the successful delivery of IT services that meet the company's business needs.

Key Responsibilities
  • Develop and implement ITIL Framework in accordance with industry best practices.
  • Collaborate with cross-functional teams to develop and implement centralized patch management solutions.
  • Develop and enforce IT security policies and procedures to protect company assets.
  • Lead cross-functional teams to identify and resolve IT infrastructure issues.
Required Skills and Qualifications
  • Bachelor's degree in Computer Science or a related field with 5-8 years of experience in IT infrastructure design/operations.
  • Strong understanding of ISes (MS Windows and Linux) and backup solutions.
  • Experience with developing and implementing IT security policies and procedures.


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