Customer Service Manager

Job DescriptionWe are seeking a skilled Customer Service Manager to join our team at hHELIOS, Pakistan. In this role, you will be responsible for dealing directly with customers via telephone, electronically or face-to-face.You will need to respond promptly and thoroughly to customer inquiries, handle and resolve customer complaints, and obtain and evaluate...

We are seeking a Customer Service Operations Manager for our HRSI organization in Karachi. The ideal candidate will be responsible for leading a team of Customer Service Officers (CSOs) to provide exceptional service to clients in the chemical industry.Key ResponsibilitiesFoster a customer-focused culture within the team and ensure seamless order management...

Job Description:The Call Centre Manager role at Verticity (Pvt) Ltd. involves overseeing the daily operations of a contact centre, ensuring high-quality service delivery and efficient use of resources.Main Responsibilities:Effective management of call centre staff, supervisors, and operatives;Setting and achieving performance targets for speed, efficiency,...

Job OverviewThe Director of Customer Service Operations will oversee various sites located within Karachi, driving the overall direction, coordination, and evaluation of staff and department performance. This role is responsible for supervising teams in accordance with organizational policies and applicable laws.ResponsibilitiesCustomer Enquiry Response:...

Our Company Culture: Al Baraka Apparel - Diners values its employees and strives to create a positive work environment where they can thrive. We believe in empowering our team members to provide exceptional customer experiences and drive business growth.\Job Description: The Retail Store Operations Manager will be responsible for managing a store's...

**About ibex**At ibex, we're passionate about delivering exceptional customer experiences that exceed our clients' expectations.We're looking for a talented Email & Chat Support Champion to join our Operations team and help us achieve this goal.**Key Responsibilities**Assist international customers with their ecommerce website queries via email and/or...

At Immigration Ways, we are seeking a highly skilled Relationship Building Specialist to join our team. As a key member of our team, you will be responsible for developing and implementing strategies to improve client satisfaction and increase client conversion.Key ResponsibilitiesEstablishing and maintaining strong working relationships with clients through...

We are seeking a talented and dynamic individual to join our team as a Social Media Chat Representative at MM Communication. In this role, you will be responsible for providing exceptional customer service and support to our clients via social media platforms.About the Position:The ideal candidate will have excellent communication skills, a strong passion...

Job Title: IT Director - Premier Tubular Inspection Service (Pvt.) Ltd.We are seeking an experienced IT Director to lead our IT department and drive business growth through technological innovation.The successful candidate will possess a strong background in IT management, with a proven track record of developing and implementing strategic IT...

Lead IT Professional - Premier Tubular Inspection Service (Pvt.) Ltd.We are seeking a highly skilled Lead IT Professional to lead our IT team and drive business growth through technological innovation.The successful candidate will possess a strong background in IT management, with a proven track record of developing and implementing strategic IT...

Role OverviewThe Customer Portfolio Manager will be responsible for managing and retaining defined customer portfolios at Express Courier Link.

HRSI is looking for a Service Excellence Lead to join our team in Karachi. As a key member of our operations team, you will be responsible for driving business growth through exceptional customer service and process improvements.About the RoleLead a team of Customer Service Officers (CSOs) to deliver outstanding service to clients.Analyze root causes of...

Key ResponsibilitiesManage client relationships, scope of work, deliverables, resources, and customer satisfaction.Lead multiple projects concurrently by coordinating with technical leads/managers.Create a positive influence on people and build a team of high-performing individuals.Foster trusted relationships with customers and partners.For success in this...

Feroze Textile Industries is looking for an experienced IT Service Delivery Manager to lead our IT service delivery function. In this role, you will be responsible for ensuring the successful delivery of IT services that meet the company's business needs.Key ResponsibilitiesDevelop and implement ITIL Framework in accordance with industry best...

Job DescriptionPremier Tubular Inspection Service (Pvt.) Ltd. is committed to delivering exceptional tubular inspection services to its clients. To achieve this goal, we require an experienced IT Manager to oversee the development and implementation of our IT strategy.The successful candidate will possess a strong background in IT management, with a proven...

Key ResponsibilitiesCoordinate various restaurant activities, including shift pattern organisation, to ensure smooth operation.Develop and implement strategies to drive business growth and improve customer satisfaction.Lead and manage a team of staff, providing guidance, support, and coaching to enhance their skills and performance.Ensure compliance with...

About Our CompanyHR Outsourcing and Consulting is a reputable company offering outsourcing and consulting services to clients. We are committed to providing high-quality solutions that meet our clients' needs. This role is ideal for an experienced Client Relationship Manager looking for a new challenge in a dynamic and growing company.Job SummaryThe...

At ibex, we deliver innovative business process outsourcing (BPO), smart digital marketing, and online acquisition technology to help companies acquire, engage, and retain valuable customers.We are seeking a talented Senior Customer Support Specialist who will assist our U.S.-based client's customers with their queries/concerns and provide accurate...

About Us:The Exquisite International is a professional and friendly team providing duct cleaning, car detailing, garage door repair, and carpet cleaning services.Our Services:Duct Cleaning: Our expert technicians will clean your air ducts to improve indoor air quality and efficiency of your HVAC system.Car Detailing: We offer top-notch car detailing...

Job OverviewPremier Tubular Inspection Service (Pvt.) Ltd. is seeking an experienced IT Leader to spearhead its technology vision and drive business growth.The ideal candidate will possess a strong background in IT management, with a proven track record of implementing strategic initiatives that enhance efficiency, scalability, and security.This is an...