Enhancing Customer Experience as an Operational Excellence Lead

Operation Excellence & Industry 4.0 ConsultantOperation Excellence & Industry 4.0 ConsultantDirect message the job poster from Management and Business Excellence ConsultancyThe Legacy Architect for Family Businesses | Operation Excellence ConsultantCompany DescriptionManagement & Business Excellence Consultancy (MNBEC) is a management consulting firm...

Job Title: Customer Experience Lead">We are seeking a seasoned Customer Experience Lead to oversee our call centre operations. The ideal candidate will be responsible for managing call volumes, supervising customer service representatives, and maintaining high levels of customer satisfaction.">Main Responsibilities:Forecast call volumes and adjust staffing...

Join to apply for the Associate Operations Excellence role at DarazJoin to apply for the Associate Operations Excellence role at DarazFounded in 2015, Daraz is South Asia's leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the...

Job OverviewThe Call Center Team Lead plays a pivotal role in overseeing the day-to-day operations of the call center.Our ideal candidate will have exceptional leadership skills, excellent communication abilities and a proven track record of success in managing high-performing teams.Key Responsibilities:Forecasting and Scheduling: The Team Lead will be...

We are seeking a highly skilled professional to fill the role of On Rotation Customer Service Representative/Limo Dispatcher.Job SpecificationThis is an exciting opportunity for fresh graduates or experienced professionals looking to take on new challenges in a dynamic and fast-paced environment.Responsibilities:Handle inbound customer queries and provide...

Improve Operational EfficiencyAbout the RoleThis is a full-time on-site position in Lahore, Pakistan. The successful candidate will be responsible for analyzing and implementing best practices to enhance operational processes and adopt Industry 4.0 technologies.Operational Analysis and Process Improvement skillsExperience in Industry 4.0 technologies and...

Are you passionate about enhancing operational efficiency and streamlining logistics processes? Do you have a knack for identifying areas of improvement and implementing effective solutions?We are seeking a highly motivated Associate in our Operations Excellence team to join us on this exciting journey. As a key member of our team, you will play a pivotal...

Job Title: Technical Support Specialist - Enhancing Customer ExperienceAbout the Role:We are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our internal and external customers.Key Responsibilities:Tackle complex issues and service...

Job Title: Customer Service ManagerAbout the Role:Our team is seeking a seasoned and skilled professional to lead our customer service operations in Lahore, Pakistan. This key role requires strong leadership and communication skills to build and manage a high-performing team.We are looking for an individual who can identify opportunities to improve the...

Drive Operational ExcellenceAs a key member of our Product Operations team, you will play a pivotal role in streamlining and optimizing our products and services. Your expertise will be instrumental in driving collaboration and alignment across various departments.The ideal candidate will possess excellent analytical skills, with the ability to track and...